Easily capture and mix audio feeds in the cloud. Harmonize the sound like an orchestra conductor with the Advanced Audio Mixer. Adjust all audio input levels and the master output. Adjust pans (audio gain) for each channel. Mute each channel or select a solo monitor for fine-tuning.

Introduction, user experience, and behavior

Using the TVU Producer Audio Mixer requires a Producer subscription activation from TVU Support. Before you begin, refer to the TVU Producer System requirements below, then contact TVU Support to obtain your login credentials. TVU Networks recommends logging in to your TVU Producer account using your credentials and familiarizing yourself with the user interface, features, and functions.

TVU Producer Audio Mixer overview

The Audio Mixer is a dedicated interface embedded into the TVU Producer user interface. The Audio Mixer feature is built for audio operators to mix audio for the TVU Producer program separately from the video and graphics operations.

The Audio Mixer interface opens in a separate tab, allowing the individual operator to adjust the volume. The basic functions include adjusting each input source’s volume or fader level and mixing selected audio sources.

The Advanced Audio Mixer Panel allows a Producer user to manage all input levels and the master output, complemented by real-time remote commentary. Advanced capabilities serve multiple collaborators or users working to produce a single live show. The operator primarily focuses on using the advanced capabilities of the audio mixer.

Audio Mixer features

Audio Mixer enables the operator to perform the following advanced operations:

• Automatic Gain Control (AGC) supports the master mix and all source types.
• Streamdeck support.
• MIDI support for multi-channel sources and source on/off controls.
• Monitor each video and audio feed for production.
• Adjust all audio input levels as well as the master output
• Adjust pans (audio gain) for each channel.
• Mute each channel.
• Assign channels for each group for simple management of multiple sources.
• Allows Audio Follow Video (AFV) by source for all pairs in a multi-channel source.
• Allows AFV for Custom Sources.
• Link faders across output pairs.

User Guide contents

This TVU Producer Audio Mixer Quick Start User Guide provides a general overview of the basic and advanced features and interface behaviors.

This user guide provides instructions to perform the following tasks:

• Sign up or register for a TVU Producer account
• Logging into TVU Producer
• How to use the Audio Mixer

Step 1 – Sign up or register for a TVU Producer account

To sign up or register for the TVU Producer free trial, complete the following steps:

Note:

• To purchase TVU Producer, go to “Purchasing TVU Producer” for more information.

1. Open a Web browser window and enter: https://www.tvunetworks.com/products/tvu-producer-cloud-production/
2. Click the Sign up/Login icon in the page’s top right corner and select TVU Producer.

3. The Producer Sign in pop-up window displays. Click Sign Up.

4. Enter your Name, e-mail, and Password. Click the Agreement check box and click Get Started now.
5. Check your e-mail and enter the six-digit code, then click Verify.
6. The TVU Producer Workbench opens. Continue to “Creating a program.”

Step 2 – Start your Producer session

To Sign in to your TVU Producer account:

1. To launch Producer, open a web browser window and enter: https://www.tvunetworks.com/products/tvu-producer-cloud-production
2. Click the Sign up/Login button in the page’s top right corner and select TVU Producer.

The Producer Sign in pop-up window displays.

3. Enter the following information:

User ID: email address
Password: Enter your Password

4. Click Sign In. The Producer Workbench user interface displays.

Creating a program

To create a program:

1. The Workbench tab displays by default. Click + Create a Program.

2. In the Create a program pop-up window, Enter a Program name for your production and click Next.

3. The Settings pop-up window displays.
4. Choose the video format you would like to use from the Format drop-down menu.

Note: If you choose a specific Video Format for the Live Show, all your input feeds need to match with this program format for your live switching to be accurate. Please ensure all your input video formats are one and the same. You can separately choose your Output format when you want to go live.

5. Click the Audio Channel drop-down menu and select 2, 4, 6, or 8 output channels for your Producer project to enable the multi-channel audio feature.

6. Select the desired feature checkbox(es) for your live production, select a Region, and click Save:

• RPS: Whenever the RPS feature is enabled, the first six slots of your production will be reserved as RPS sources only.
• Vertical: Enable this feature to allow Producer to output your source in vertical (portrait) mode.
• Output buffer: The Output Buffer allows a time buffer (up to 300 seconds) to be set between what is viewed in the Live Output Program and the actual video being encoded for output. HLS, ISSP, RTP-FEC, SRT, Zixi, TVU Grid, TVU Channel, RTIL, RTMP(S), UDP, RTSP, YouTube, and /Social media outputs are supported.
  This is primarily so the operator can censor the live source for any issues in the program (such as profanity). If an issue occurs, you have time to react and can switch to a replacement video/image.
• Partyline: Enabling this option automatically forces all TVU Anywhere participants to join a party. The Producer PGM will default to Video Return, and UI previews will use the RTIL stream coming directly from the device.
• Follower mode: Enable this feature to define programs that will follow the main program. Choosing this feature means this production is a Main production. It cannot be added as a follower production for any other Main production. Use the Configure link to select a follower program and follower feature.
• Source delay control: Enable this feature to set a delay in ms for a producer source.
• Input Source Recording: Enable this feature to select the source you want recorded. You can find the recordings in “Cloud Record”->”Remote Recording.”
• PGM Recording: Enable this feature to allow recording functionality.
• Replay App: Enable this feature to force recording of live sources at high and low resolutions. It is suggested that the Relay App be used with productions running in progressive-scan mode to enable replay functionality. Replay is not a standard feature and must be enabled by TVU Support before it can be used. Contact support@tvunetworks.com for more information about the Replay App and testing the feature.
• Review App: Enable this feature to allow review functionality. Review is not a standard feature and must be enabled by TVU Support before it can be used. Contact support@tvunetworks.com for more information about the Review App and how to test the feature.

7. Select the region related to your IP address, then click Save.

8. To change a program setting, click the three dots “…” in the program window and click Settings. Make your changes and click Save.

9. Click the three dots “…” on your program window to view and select various program functions:

• Select Rename to change your program name.
• Select Add Collaborators to enable the Basic Collaboration feature. This feature allows the user to produce a live show by collaborating with production team members.
• Select Setting to reopen the Settings window and change to your program settings.
• Select Monitor to open the Monitoring and Diagnostics feature dashboard.
• Select Delete to remove your program from Workbench.
• Select Duplicate to duplicate a program.
• Select Offline setup to set up your programming in offline mode.

10. Hover your mouse over the new program and click Start to initialize your program in TVU Producer.

Basic Audio Mixer functionality

Basic audio mixer functionality is embedded into the Producer User Interface. Each input source has a dedicated audio icon that enables the operator to view, raise, and lower the volume of the audio channel.

Note: The basic audio mixer feature is enabled by default.

Audio Control

The Audio Mixer tab is located in the left navigation menu. Click the tab to open the Audio Control panel. The Audio Control panel displays the Source, AFV controls, and indicates when a source is being output in Producer.

• The Audio Follow Video mode (AFV) switch is enabled by default, allowing the input source cut to live broadcast/PGM to have its sound channel cut along with it.
• If the AFV switch is disabled/off, the sound for live streaming is selected by choosing an alternate audio channel source.

To choose an alternate audio channel source, complete the following steps:

1. Click the Audio Mixer tab.

The Audio Control panel opens.

2. Move the AFV switch to the left to disable it. The Audio tab displays AFV/OFF.

3. The Audio Control panel displays audio sources. Move the AFV slider to the right of an available audio source. When an audio source is enabled and being output in Producer, the ON button displays red.

4. Alternatively, you can move the All slider to the right to enable or to the left to disable all audio sources.

5. To adjust the volume control for each source, click the Audio icon and move the audio control slider.

Advanced Audio Mixer functionality

To switch to the ‘advanced’ audio mixer functionality, complete the following steps:

1. Click the Audio mixer icon in the left panel. The Audio Control menu displays.

Note: the menu options for the advanced Audio Mixer functions display.

2. Click Copy at the bottom of the Audio Control panel.

3. Open a browser window, paste the URL in the address bar, and press Enter. Alternatively, you can click the URL to open the advanced version of the Audio Mixer in a new browser window.

Advanced Audio Mixer interface

The TVU Audio mixer user interface displays.

The Advanced Audio Mixer has the following controls:

(A) Audio Mixer source settings and menu
(B) Audio Mixer MIDI device menu
(C) Audio Mixer Preset menu
(D) Headphone control or sound monitoring
(E) Fader level control
(F) Pan control
(G) Audio usage Indicator and audio enable/disable, displays red
or grey.
(H) Mute icon
(I) Master audio level setting
(J) Monitoring modes and Master Preview toggle
(K) Source Preview toggle
(L) Audio Output Pair Control
(M) Monitor Levels setting
(N) Source mute and slide sync with output pairs menu

All of the audio mixing controls are available for the event. The audio mixer engineer can work with up to 4 output pairs. Each output pair has a dedicated independent audio panel. Each input source can have up to 4 audio pairs. Each pair can be controlled independently.

Left panel controls:

The Audio Mixer Source Settings menu enables users to display visible and unavailable sources. In this menu, users can enable AFV, AGC, and add a description to each source.

MIDI icon

The MIDI device menu displays available and connected MIDI devices. MIDI is supported for multi-channel sources and source on/off controls.

Audio Mixer icon

Audio Mixer Presets can be configured and saved for each source in the Preset panel.

To select an Audio Preset for a specific channel:

1. Click the Audio Preset icon in the left panel.

2. The Preset panel opens. Click + Add Preset at the bottom of the panel and select a Source from the Select drop-down menu. To add a source, click + Add source and make a selection.

Source mute and slide sync icon

The Source mute and slide sync with output pairs icon displays selectable output pairs that correspond with the Audio Output Pair Control and allows you to mute the source from the Audio mixer.

Multi-audio channel feature

This feature supports 2, 4, 6, or 8 embedded output audio channels in Producer. The Audio mix option in Producer allows up to 4 pairs of audio channels to be configured by selecting a number in the Audio Output Pair Control feature in the Audio mix panel. This feature is useful for multi-language outputs.

A user can independently adjust the volume of the audio output channels assigned to each pair. The volume for each pair of output channels can be adjusted or muted using the Master output level control slider in the Audio mix panel.

To set up multiple audio output channels in Producer:

1. Select a source in the Producer User Interface and click the Audio Mixer icon in the left panel. The Audio Mixer panel opens.
2. Click the URL at the bottom of the panel to open the Audio Mixer interface.
3. Locate the “Audio Output Pair Control” at the top-right corner of the interface. Channel setting number 1 is selected by default.

4. Click the Left-Right buttons in the audio source panel to select the audio source channels you would like to pair with setting 1.

Note: Refer to “Advanced Audio Mixer user experience behavior” for information about stereo and dual mono settings.

5. Adjust the individual source audio settings for channel 1, then adjust the Master audio level in the left panel to the desired setting.
6. Click channel setting 2 and repeat steps 4 and 5, respectively, and so on, to pair up to 4 channels (with a maximum of 8 outputs).
7. To adjust your audio channel paired settings, click the appropriate Audio Output Pair Control channel number to display your settings.

Advanced Audio Mixer user experience behavior

The following two types of audio sources are supported in the Advanced Audio Mixer interface:

Stereo: Stereo has one channel and includes one fader, pan control, and audio level indicators. When stereo is selected, both left and right indicators illuminate together to indicate one channel.

Dual mono: Dual mono has a left and right channel and includes two fader controls, two pan controls, and two audio level indicators. When dual mono is selected, both left and right indicators illuminate separately to indicate two channels.

The “Stereo and Dual-mono channel examples” figure shows the Stereo and dual mono channels:

• Source 1 indicates Stereo (one channel)
• Source 2 shows Dual mono (left and right channels)

The Fader level indicator ranges from -∞ to +12

Note: The following stereo and dual-mono channel example is shown to highlight the differences.

Audio usage indicators are displayed in red at the bottom of the panel.

Stereo audio source

The Stereo audio source has only one fader and one balance control (or Pan control), as shown below.

• The fader level indicator range is from -∞ to +12.
• Balance control ranges from 0 to 100. The balance is set to 50 (middle).

Dual-mono audio source

The Dual-mono audio source has two faders and two pan controls. One fader controls the left channel, and the other controls the right channel. The two channels operate independently.

• Each channel has an independent fader level indicator ranging from -∞ to +12.
• The pan control slide ranges from 0 to 100. The left pan control setting is 0, and the right pan control setting is 100.

Note: Dual Mono mode does not support MIDI devices. A warning message will display allowing you to convert to Dual Mono. Switching the source to stereo will support MIDI devices.

Headphone control and sound monitoring

The headphone icon allows the operator to monitor a specific audio channel.

Fader level control

The fader level indicators show the appropriate status from the basic mixer. When the Audio Mixer displays for the first time, the fader level indicators must be set to the appropriate volume or gain, even though sound monitoring is switched.

This will provide the audio operator with real-time results, ensuring all audio channel volumes are correctly working. The operator can then adjust the gains of specific audio channels as desired.

Audio usage indicator and enable/disable functions

The audio usage and enable/disable indicator button at the top of the panel (turns red or grey).

The Audio usage button (one for each channel in the input source) indicates which audio channels are used or enabled.

• When the audio switch is ON or enabled, it turns red
• When the audio switch is OFF or disabled, it turns grey

When live sources are switched, the audio usage indicator (in red) is applied to the newly switched input source and the channels. If PIP is enabled on a live source, then both these input sources, which are going to program output, will indicate usage when their left and right channel indicators turn red.

Note: If AFV is enabled, the audio usage is read-only. The operator cannot enable audio on more than one channel.

Note: If AFV is disabled, the operator can click on the audio usage button to switch between grey (disabled) to red (enabled) or red (enabled) to grey (disabled).

If the operator changes the audio usage on two different channels to Red, those two audio channels will go to program output.

Audio control for quad mode

When the quad mode (input source 7) is selected, it behaves like any other source.

The audio usage indicator is ON for source 7 (and is only lit up for source 7), and whatever the presetting was for its original source still applies.

Monitor level control

The Monitor level control in the audio mixer controls the volume of the Audio Mixer tab in the Chrome browser.

Mute control

The Mute control allows the end-user to silence the audio channel completely. This will also silence the channel output audio.

Note: Mute can be used in both use-cases, when AFV is ON or OFF.

The user can mute the stereo source or dual-mono source channels when AFV is ON. When the mute icon is switched ON for the ‘Source’ chosen to go to Program output, the master volume is also muted.

In the following example, AFV is enabled. Video source 6 is chosen to go to the program output. When both channels are muted for this specific audio source, the master volume is entirely muted on the program output. Group audio is not enabled in the following ‘Use-case example.’

Mute functionality works similarly if AFV is OFF and the Group Audio feature is enabled.

In the use-case example, the user can use the mute functionality associated with the group directly. When using the mute icon associated with Group 1 or Group 2, the user can mute all of the audio sources assigned to Group 1 or Group 2.

The user can also mute one of the audio channels chosen for Group 1, which will silence only that specific channel.

Group Audio feature

The Group Audio functionality is enabled only when AFV is OFF. Users cannot choose groups in AFV mode.

The Group Audio feature enables users to assign audio channels to specific groups. The Audio Mixer Panel supports two groups.

To use the Group Audio feature:

1. Open the Advanced Audio Mixer panel.
2. Assign each desired audio channel in each respective audio source (whether a stereo source or dual mono) to group 1 or 2.
3. Choose the desired channels and assign them to either group 1 or 2.

Note: Selecting audio channels for specific groups can be completed initially without enabling the group audio functionality.

4. To change the Group Audio setting, select Group 1 or 2 in the program output panel, then click the ON button in the Audio panel above Group Audio.

Note: Users can switch either group or both groups simultaneously to manage and control all of the audio channels and sources associated with a specific group.

5. If desired, a user can dynamically assign new channels to either of the groups.

Note: The ‘ON” Audio Button can be enabled only after assigning at least one audio channel. If the user has not assigned any audio sources to either group, the user cannot switch ON the group audio.

In the following ‘Channel and input source example,’ channel 2 of input source 1 is assigned to Group 2. In addition, the two audio channels of the input source 3 are also assigned to Group 2. The User interface will now allow the user to switch ON the Group 2 control, then reduce the fader levels of all the associated channels using the Group fader controls.

Note: Enabling the group feature will not have any impact on the current master volume functionality.

Purchasing TVU Producer

A user can purchase Producer online using PayPal. To purchase a TVU Producer subscription, sign in to your trial account and click the Purchase button in the top main navigation bar.

We empower publishers, broadcasters, and enterprises to deliver the broadcast to the widest audience on any platform, anywhere on the globe. By transforming your PC into a live production control room, you can innovate and create your live event into a unique next-generation experience.

There are two ways to purchase TVU Produce hours:

• Sign in online at https://producer.tvunetworks.com/producer/ and click the Purchase button.
• The TVU sales team can set up a monthly pricing schedule for customers who do not prefer to pay online by contacting TVU Sales by Phone at +1 650.440.4812 or email at support@tvunetworks.com

© Copyright 2026 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU Producer Audio Mixer QSUG Rev H EN 03-2026

The post TVU Producer Advanced Audio Mixer User Guide appeared first on TVU Networks.

Introduction, setup, and base operation

This TVU server hardware setup user guide provides instructions for setting up and configuring TVU server models VS3500, VS3550, VS3600, and VS3650. Use Linux v7.9 for Models VS3100, VS3200, and VS3250.

IMPORTANT: It is recommended that only Models VS3500 and VS3550 (v2-v7) hardware be upgraded to the v8.4 software build. The VS3600 and VS3650 (v1-v7) hardware can be upgraded to the v8.4 software build.

Note: The VS3500/VS3550 (v1) hardware is not supported.

Product overview

For more information, refer to the “Appliance cross-reference matrix” on page ii. Throughout this user guide, the TVU server may be referred to as the TVU server model, along with the following designations:

• TVU Model VS3100 high-density server
• TVU Models VS3200 and VS3250 servers
• TVU Models VS3500, VS3550, VS3600, and VS3650 servers

For advanced server configuration, refer to the “TVU Server Software User Guide, models VS3500, VS3550, VS3600, and VS3650 – Linux” as appropriate.

Standard components

The TVU server includes the following standard components:

• Server
• Power cable

Optional components include the following:

• Interrupt for broadcast (IFB) external USB interface
• Keyboard and mouse
• Regionalized power cord

This hardware guide provides information about the following topics:

• TVU server hardware overview and setup
• Understanding the faceplate controls and the operations panel
• Logging in to the TVU server
• TVU server Web interface overview

Appliance cross-reference matrix

Front panel overview (VS3200 / VS3250)

The TVU server (models VS3200 and VS3250) front panel features the following connections and controls, and runs Linux v7.9:

Rear panel overview (VS3200 / VS3250)

The TVU server (model VS3200) rear panel is shown with a single power supply and features the following components and connections:

Front panel overview (VS3500, VS3550, VS3600, and VS3650)

The TVU server (models VS3500, VS3550, VS3600, and VS3650) front panel features the following connections and controls:

Rear panel overviews (VS3500, VS3550, VS3600, and VS3650)

The TVU server (models VS3500 and VS3600) rear panel with the quad SDI card option features the following components and connections:

The TVU server (models VS3550 and VS3650) rear panel is shown with dual power supplies and a dual SDI card option, and features the following components and connections:

TVU high-density server front panel overview (VS3100)

The TVU high-density server front panel features the following connections and controls, and runs Linux v7.9.

TVU high-density server rear panel overview (VS3100)

The TVU high-density server rear panel features the following components and connections:

Note: Only use a TVU Networks supplied AC adapter with this unit.

IMPORTANT: Information regarding the supplied AC adapter:

The supplied AC adapter is designed for use with an input voltage of 100-240 V AC.

Powering the TVU server on and off

Complete the steps in the following procedure to power the server on and off or to restart the unit.

1. To power on the TVU server, press the square or circular power button on the front panel.

2. To power off the TVU server, hold the power button down for four seconds.

Note: The TVU server will automatically restart if the power button is pressed and held in for less than four seconds.

3. Complete the procedures to set up the TVU server.

Note: To assist with the setup procedures, refer to the front and rear panel overviews for the server connection descriptions and locations.

Before you begin

Before setting up the TVU server, TVU Networks recommends allocating a static IP address to the server to ensure the network configuration remains stable. All incoming ports in “Appendix A, Network and firewall configuration” are configurable. Please contact TVU Networks Customer Support at support@tvunetworks.com if you wish to use a configuration other than the one specified in this documentation.

Note: To assist with the software setup procedures, refer to the “TVU Server Software User Guide – Linux.”

Setting up the TVU Linux server

Complete the following steps to set up the TVU server:

1. Connect the factory-supplied power cable to the server.
2. Connect a monitor to the encoder using the HDMI or display port connections.
3. Connect a keyboard and mouse to the encoder using the USB ports.
4. Connect an Ethernet cable to one of the two Ethernet ports.

Note: Notice whether your server comes with a dual or quad SDI card.

5. Connect the SD/HD-SDI video source to the SDI input port if your server has a dual card.
6. If you have a high-density server, connect the HD/SD video source to the SDI port on the back of the server.
7. To power on the TVU server, press the power button on the front panel.

Note: At boot-up, the TVU Receiver landing page displays.

8. Click Network Setup. The Receiver Web Control login page displays.

9. Enter the following information:

User ID: tvu
Password: last 8 digits of the PID using all caps.

10. Click Login. The TVU Network interface displays.

TVU Linux Receiver UI Network configuration

1. In the Network setting panel, complete the following actions as indicated:

(A) Network Interface: Click the Interface drop-down menu to select an Ethernet adapter.

(B) Is Up: The Is Up setting displays the state of the selected Ethernet adapter.

(C) IP: When you select Static mode, you can enter the IP address in the field provided.

(D) Gateway: When you select Static mode, you can enter the gateway address in the field provided.

(E) IP Method: Click the IP Method drop-down menu to select a Static IP or DHCP address setting.

(F) MAC Address: The MAC address of the Ethernet adapter is displayed.

(G) Mask: When you select Static mode, you can enter the Subnet mask address in the field provided.

(H) DNS1 and DNS2: The DNS setting fields are displayed in the DNS panel.

2. When finished, click the Settings (gear) icon, then Restart Service from the drop-down menu.

3. Continue with “Logging in to the TVU Server Web UI.”

Logging in to the TVU Server Web UI

To log in to the TVU receiver Web UI, have your server’s static IP address available and complete the following steps:

1. Open a Web browser window and enter:

http://external_IP_Address:8288
(Where External_IP_Address is your server’s static IP address)

2. Click Enter. The TVU Receiver landing page displays.

The Receiver landing page includes access to:

• Web Control – TVU Receiver Web UI
• Network Setup – Network and DNS setup
• File Browser – Recorded files and Profile settings
• Migration – R configuration restoration
• Port Test – Network diagnostics for inbound/outbound ports, and NTP status
• Service Control – The Service Control link allows users to enable FTP service, SSH service, Media Server, and Agent Service.
• Check for Updates (BETA)

Note: For detailed information about the Receiver landing page refer to the TVU Server Software UG Linux v8.4.

3. Click Web Control. The TVU Networks Receiver Web Control Login page displays.
4. Enter the following information:

User ID: tvu
Password: Enter the last 8 digits of the PID using all caps

5. Click Login. The TVU Receiver Web UI displays.

6. To complete the setup procedure, continue with “TVU Linux Receiver UI configuration.”

TVU Linux Receiver UI configuration

The TVU Receiver interface Settings drop-down menu in the top-right panel displays several options. These include accessing the Network setup page, selecting an output video format, configuring IP and port mapping, and accessing Web services.

Note: The Restart Service feature can now be accessed in the Settings drop-down menu to reset the WebR after enabling or disabling features.

IP and port mapping

To configure IP and Port Mapping, complete the following steps:

1. In the TVU Receiver User Interface, click the Settings menu in the top-right corner of the screen, then select IP and Port Mapping. For more information about port forwarding, refer to the latest “Port-forwarding guidelines” document.

The IP and Port Mapping window opens.

2. Enter the External IP and Local IP address in the appropriate IP and Port Mapping fields. To add an additional slot, click +Add. Then, click Apply and close the window.

SDI output settings

To configure your video output format, complete the following steps:

1. In the Settings drop-down menu, select SDI Output Settings.

The SDI Output Settings window opens.

2. Click the Output Format drop-down menu.

3. Select a format from the menu, click Apply, and close the window.

Network setup page

1. To access the Network settings page from the Receiver Web UI, select Network Setup from the Settings menu.

The Network setup interface opens in a new window.

2. To open the System settings menu, click the Settings (gear) icon in the top right corner of the Network interface screen.

3. You can use the system settings menu to restart the service, restart the system, update the firmware, and shut down the server.
4. To return to the Receiver user interface, click the Web Control icon in the top navigation bar.

5. The TVU Receiver Web user interface displays.

Product Specifications – Model VS3600, VS3650, VS3500, and VS3550 servers

The TVU VS3600/VS3650 4K Server models are designed to host multiple TVU applications that can perform numerous tasks simultaneously, including SDI/IP encoding and decoding, frame-accurate IP video switching, graphics overlay, AI-based closed captioning, store-and-forward file transfers, and more. TVU Server is also the gateway to TVU Grid®, allowing IP content to be routed and distributed easily within your network or with partner networks.

Product specifications – Model VS3100 high-density tray mount server

Product specifications – Model VS3200 and VS3250 servers

Appendix A – Network and firewall configuration

This section provides related support documentation for network and firewall configuration.

TVU Networks® recommends assigning the TVU server a static IP address to ensure the network configuration remains stable.

Contact TVU Networks support if you want to use a configuration other than the one specified in the this user guide.

The following configuration allows the transmitters and servers to link automatically and enable video transport.

Complete the following steps to configure your TVU Pack router or firewall:

1. Allow TCP Outgoing traffic from the TVU server on port 3970.
2. Allow UDP Outgoing traffic from the TVU server on port 123.
3. Permit all TCP/UDP incoming traffic for port 8088 to the server.
4. Forward all traffic arriving on port 8088 on the external firewall interface of the TVU server’s IP address.

Recommended firewall configuration for remote control of the server from an iPad or smartphone

The TVU Pack hotspot feature allows remote configuration of the TVU Pack server settings from a smartphone. To enable this feature, allow all incoming TCP traffic on port 8288 to the receiving terminal; forward all traffic arriving on port 8288 on the external firewall interface to the TVU Receiver’s IP address. This port is configurable.

Bandwidth requirements

TVU Networks recommends a stable, low-latency connection with guaranteed bandwidth for best results. Allowances should be made for the bandwidth of incoming TVU transmitter transmissions based upon the following criteria:

• Each TVU server can utilize up to 20 Mbps of downstream bandwidth per live video feed.
• A minimum of 20 Mbps upstream bandwidth per TVU server is required for all features to function efficiently.

TVU server port-forwarding guidelines

TVU has developed a separate internal document on port-forwarding. Please refer to the latest “TVU Server Port-Forwarding Guidelines” for the VS3100, VS3200, VS3250, VS3500, VS3550, VS3600, and VS3650 models. If you are a customer, contact TVU Support for detailed information.

© Copyright 2026 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU Server Hardware UG Linux v8.4 Rev M EN 03-2026

The post TVU Servers Linux v8.4 Hardware User Guide appeared first on TVU Networks.

TVU MLink is the complete and versatile rack-mount IP video solution designed specifically for use in vans, trucks, sport utility vehicles, and fixed studios. MLink uses all cellular 3G/4G/LTE/5G, satellite, microwave, WiFi, and Ethernet connections to transmit a high-quality, reliable HD video stream with sub-second latency. A stream can be started with any type of connection, and additional or removed connections can be made at any time, without disrupting video.

Introduction, setup, and base operation

The TVU MLink features Inverse StatMux Plus (ISX) technology for dependable video broadcast in even the most challenging transmission environments, such as a moving vehicle. TVU MLink uses IP67-rated external roof-mounted antennas to ensure the best possible signal strength.

The TVU MLink transmitter also features the new TVU 7 platform, which supports the TVU Partyline feature.

TVU MLink overview

TVU MLink models TE5500 and TE5800 are a part of the TVU ecosystem. The video streams from MLink can also be easily distributed to multiple locations using TVU Grid® for live video switching, routing, and distribution solutions.

The TVU MLink TE5500 transmitter (encoder) uses the TVU Command Center Web interface, which provides a cloud-based centralized management and control solution for all TVU devices and services. For detailed information about TVU Command Center, refer to the “TVU Command Center Setup and User Guide.“

Features overview

TVU MLink Model TE5500 contribution encoder:

• MLink TE5500 is an ISX transmitter in a 1RU rack-mount form factor.
• Auto-senses and supports virtually all video formats 4K 25/30P, 1080p, 1080i, 720p, NTSC/PAL transmission using HEVC or H.264 VBR or CBR encoding (300K-50Mb/s).
• Connect to virtually any live professional/consumer video device via 6G-SDI or HDMI 2.0a input, including cameras, video routers, pool feeds, video switchers, video players, and more.
• Ultra-low latency transmission over commodity internet. Glass-to-glass latency as low as 500ms over cellular / 350ms over Ethernet.
• Supports up to 16 SDI-embedded audio channels or 8 channels of HDMI-embedded audio.
• Single Ethernet port for commodity internet connectivity.
• Support for TVU Return Video Feed via rear-panel HDMI port.
• Status monitor output via DP or HDMI.
• Talkback support uses TVU Voice (2-way voice) or traditional IFB (package dependent).
• Supported as a source when used with TVU Partyline for collaboration.
• Dual encoder support (package dependent); one is dedicated for live transmission, and the other automatically records in a 7.5 hour, 8 Mbps CBR loop anytime an input is connected (whether you are live or not). Access recordings locally or via the TVU Transceiver back at the studio.
• Upload files from the field using a connected USB device (thumb drive or HDD/SSD) with file management capability (Package dependent).
• Web-based ConfigT interface for local or remote monitoring and control. Supports up to 6 IP source inputs.
• Supports HTTP, UDP, RTMP, and RTMPS protocols.
• Directly compatible with TVU Cloud production tools, including TVU Command Center, TVU Producer, TVU Partyline, TVU Channel, and TVU CloudR.

TVU MLink Model TE5800 – ISX field / Remote uplink:

• The MLink TE5800 is an ISX transmitter in a 2RU rack-mount form factor.
• Aggregates any mix of cellular, Ethernet, WiFi, satellite, and microwave.
• Supports up to 6 embedded LTE or 5G modems. Ships standard with external IP67 rated external LTE antennas (3m cables) or optional 5G antennas.
• Has the ability to support a mix of 5G (optional) /LTE/4G and 3G modems (internal to the chassis) with external SMA antenna connections (4x SMA per 5G Modem, 2x SMA per LTE modem). The MLink TE5800 allows modem antennas to connect directly to the chassis, simplifying cabling.
• Auto-senses and supports virtually all video formats, including 4K (50/59.94P), 1080p, 1080i, 720p, NTSC/PAL transmission using HEVC or H.264 VBR or CBR encoding (300K-50Mb/s).
• Connect to virtually any live professional/consumer video device via 6G-SDI or HDMI 2.0a input, including cameras, video routers, pool feeds, video switchers, video players, and more.
• Super low-latency transmission over commodity internet. Glass-to-glass latency as low as 500ms over cellular / 350ms over Ethernet.
• Supports up to 16 channels of SDI-embedded audio or 8 channels of HDMI-embedded audio.
• Dual encoder support (package dependent); one is dedicated for live transmission, and the other automatically records in a 7.5 hour, 8Mb/s CBR loop anytime an input is connected (whether you are live or not). Access recordings locally or via the TVU Transceiver back at the studio.
• File upload management; Upload files from the field using a connected USB device (thumb drive or HDD/SSD) with file management capability (package dependent).
• Web-based ConfigT interface for local or remote monitoring and control. Supports up to 6 IP source inputs.
• Easily accessible front panel SIM card slots for easy configuration.
• Front panel LCD interface for easy configuration, control, and monitoring.
• Embedded outbound WiFi module with external antenna support (MIMO) for use with ISX transmissions.
• Embedded HotSpot WiFi module with external antenna support (MIMO) for access point use (Internet connectivity).
• Support for TVU Return Video Feed via rear-panel HDMI port.
• Talkback support uses TVU Voice (2-way voice) or traditional IFB (package dependent).
• Supported as a source when used with TVU Partyline for collaboration.
• Optional TVU Router support (TVU model RE980 only) which turns MLink into a high-speed access point in virtually any location. All data connections are aggregated together to provide high-speed connectivity.
• Optional dual power supply
• Directly compatible with the TVU Cloud production tools, including TVU Command Center, TVU Producer, TVU Partyline, TVU CloudR, and TVU Channel.

About this guide

This MLink User Guide provides specifications and instructions for setting up and operating two MLink Models, the TVU MLink Model TE5500 (for Ethernet applications) and the TVU MLink Model TE5800 transmitters.

Main topics:

• Setting up the TVU MLink model TE5500 and model TE5800
• Using the faceplate controls and operations panel
• Configuring, monitoring, and controlling the TVU MLink transmitter using the Web UI
• Operating the TVU MLink model TE5500 and model TE5800

Model TE5500 front panel overview

The TVU MLink model TE5500 front panel features the following connections, indicators, and controls.

Note: USB ports on the front panel are intended to support only a keyboard and mouse. Do not connect USB modems, network adapters, and like devices into these ports.

Model TE5500 rear panel overview

The TVU MLink model TE5500 rear panel features the following connections.

Note: The USB ports support up to four USB devices from any of the six ports.

Model TE5800 front panel overview

The TVU MLink model TE5800 front panel features the following connections, indicators, and controls. The TE5800 ships with 3 standard LTE dome antennas to support 6 modems.

Model TE5800 rear panel overview

The TVU MLink model TE5800 and rear panel feature the following connections.

Note: The top left USB port supports WiFi while the bottom right port supports hotspot functionality (for TE5800 support only)

Before you begin

Complete the following procedures to set up the TVU MLink model TE5500 and TE5800 transmitters.
Refer to the front and rear panel overviews for MLink transmitter connection descriptions and locations to assist with the setup procedures. Contact TVU Support if you have any difficulties during the setup process.

MLink TE5500 transmitter setup procedure

Complete the following steps to set up the MLink model TE5500 transmitter. All input sources must be in a supported video format and frame rate:

1. Connect the factory-supplied AC power cable to the MLink and AC power source.
2. Connect a computer display connector to the rear panel display or HDMI output port to view real-time system status.
3. Connect a TP-Link wireless card dongle to the top left rear panel USB port to enable WiFi if required.
4. Connect a TP-Link wireless card dongle to the bottom right rear panel USB port to enable hotspot functionality if required.
5. Connect an Ethernet cable to the left Ethernet port on the rear panel.
6. Connect the HD/SD video source to the SDI or HDMI port on the back of the MLink. Refer to the rear panel overview diagram for the SDI input and HDMI input port locations.

Note: Supports up to 8 channels of embedded audio.

7. TVU IFB and VoIP service are provided using the USB audio box connected to the receiver. Connect your audio equipment as appropriate.

MLink TE5800 transmitter setup procedure

Complete the following steps to set up the MLink model TE5800 transmitter:

Note: All input sources must be in a supported video format and frame rate.

1. Connect the factory-supplied AC power cable to the MLink and AC power source.
2. Connect the computer display to the rear panel display or HDMI output port to view real-time system status.
3. If required, connect WiFi MIMO antennas to the top left WiFi connectors to support the MIMO mode configuration for LTE downloading (does not support uploading.)
4. Connect an Ethernet cable to one of the two GbE Ethernet ports on the rear panel.
5. Connect the antenna connector to the modem connection on the rear panel:

• LTE dome antenna (3 antennas) with two connectors. One antenna supports 2 modems and should be installed at least 20 centimeters apart.
• 5G modem antenna (one per modem) with four connectors. The 5G antenna should be installed at least 20 centimeters apart.

6. Connect the HD/SD video source to the SDI or HDMI port on the back of the MLink. Refer to the rear panel overview diagram for the SDI input and HDMI input port locations.

Note: Supports up to 8 channels of embedded audio.

7. TVU IFB and VoIP service are provided using the USB audio box connected to the receiver. Connect your audio equipment as appropriate.

MLink TE5800 front panel controls and operations

You will use the control panel buttons to access common device functions, such as switching receivers, changing transmission modes, or triggering a live transmission.

The control panel button functions are as follows:

• Press the Left and Right arrows to switch between paired receivers or transceivers.
• Press the green check button to go live or to confirm an action.
• Press the Red X button to stop a live transmission or deny an action.
• Use the Up and Down arrows to switch between preset transmission modes.

Step 1 – Powering the TVU MLink TE5800 On and Off

Complete the following steps to power on/off and restart the MLink transmitter:

1. To power On the TVU MLink, press the power button in the front panel’s left lower section.
   
   The name and PID number of the unit displays on the MLink LCD screen during boot-up.
2. To power Off the TVU MLink, press and hold the power button down for more than four seconds.

Note: The TVU MLink will automatically restart if the power button is pressed and held in for less than four seconds.

TVU MLink TE5800 front LCD panel and functions

The MLink front LCD display panel allows the user to view the status of the following functions:

Transmission status monitor

The transmission status monitor displays the current transmission status of the paired TVU One, referred to as the “TVU Pack.”

• If the display is flashing “LIVE,” it indicates the transmission is live.
• If a camera or input source is not connected to the TVU MLink transmitter, the LCD panel displays “Online.”
• If a video source is detected, but the session is not Live, the display will show “STDBY” to indicate it is in Standby mode.

Receiver name

The currently selected receiver name is displayed on line 2.

Preset transmission mode

The transmission mode status for the selected receiver is displayed under the receiver name.

Input

The input source is displayed on line 4.

Using the TVU MLink controls and operations panel

Complete the following procedures in steps 2 through 4 to use the TVU MLink front panel controls and operations functions. The MLink status displays on the LCD screen.

Note: Refer to the following “LCD status display panel” figure unless otherwise indicated for this section.

Figure reference: LCD status display panel

Step 2 – Choosing a transceiver

1. Locate the currently selected transceiver’s name. Refer to callout ( 2 ) on the MLink “LCD status display panel” figure.
2. To choose a preset transmission mode, use the controls and operations panel. Press the Left and Right arrows to scroll through and select the available receiver.
3. Verify your change on the LCD panel.

The default preset transmission mode may be different for each receiver or transceiver. You may see the preset transmission mode change when switching between other receivers and transceivers.

Step 3 – Choosing a preset transmission mode

1. Locate the preset transmission modes displayed under the receiver name. Refer to callout ( 3 ) on the MLink “LCD status display panel” figure.
2. To choose a preset transmission mode, use the controls and operations panel Up and Down arrow keys to scroll through and select the desired option.
3. Verify your change on the LCD display panel.

Step 4 – Going live with your transmission

1. Before going “Live,” connect the camera or input source to the MLink transmitter. If a camera or input source is not connected, “Online” displays in the top left corner of the LCD panel.
2. Verify that the camera or input source is connected. The LCD panel displays “STDBY” in the top left corner of the LCD panel. Refer to callout ( 1 ) on the MLink “LCD status display panel” figure.
3. To go “Live,” press the green check mark button on the front control panel. The transmitter will prompt you to start a live transmission in the LCD display.

4. To confirm, click the green check mark button once more.
5. To deny the request, click the front panel controls red X button. The selected preset transmission mode and paired receiver name will display on the LCD panel.
6. When the transmitter is in “Live” mode, the word “LIVE” (as shown in the go-live confirmation display) blinks in the top left corner of the LCD panel. The variable bitrate will also display in real-time next to the flashing “LIVE” indicator.

The selected preset transmission mode, paired receiver name, and input source are displayed.

7. Press the red X button on the control panel to stop a live transmission. The unit will prompt you to stop the live transmission, as shown in the following figure.

8. To confirm that you want to stop the transmission, press the front panel’s controls’ green check mark button. Then, click the red X button on the front panel controls to deny the request.
9. After the live transmission has stopped, the screen returns to (“STDBY”) mode.

Step 5 – Use the Display or HDMI port to view the Video preview and transmission status screen

To view a detailed view of the status screen, complete the following steps to connect a monitor to the Display or HDMI port on the TVU MLink rear panel:

1. Connect a Display or HDMI monitor cable to the appropriate port on the TVU MLink to view the detailed status display screen.
2. Connect a camera to the TVU MLink and power on both the camera and MLink devices. The Video Preview Transmission screen displays.

Video Preview Transmission screen

Refer to the following “Video preview transmission screen” figure and the live TVU MLink display status screen settings and descriptions list.

TVU MLink display status screen settings and descriptions:

• Input preview – Shows the live picture from the camera and captured in TVU MLink.
• Transmission status monitor – Provides the current transmission status of the TVU Pack. TVU MLink transmits a “Live” picture if the indicator is red. If the indicator displays black/gray, the TVU MLink is not transmitting live and is on “Standby.”
• File upload status monitor – Displays the progress of any file being uploaded from the TVU MLink’s SSD hard drive to the TVU Receiver.

Note: Uploading a file is not possible when the TVU Pack is in “Live” mode.

• Data card status monitor:

– Displays the current number and status of all data cards connected to the TVU MLink.
– The status of data cards connected to the Pack will appear as green, red, or black.
– The green status indicates that the data card is connected.
– The red status indicates that the data card is attempting to dial.
– The black status indicates there is no card.

• TVU MLink PID and firmware version information – Indicates the unit’s identifying PID and version number. Be sure to have this information available when contacting TVU customer support.
• Audio input level monitor – Dynamically displays a graphic indicator in color for the TVU MLink audio input level (DBFS).
• VoIP/IFB indicator – Indicates whether or not the IFB function is on. The small red IFB box indicates that the IFB function is enabled and connected. If the red box does not appear, IFB is not connected or is disabled.

Standby video input status screen

Refer to the following “Standby video input status screen” and the TVU MLink standby video status screen settings and descriptions list.

• Connection status:

– Displays the status and IP of each network connection. The status of data cards connected to the TVU Pack will appear green, red, or black.
– The green status indicates that the data card is connected.
– The red status indicates that the data card is attempting to dial.
– The black status indicates there is no card detected.

• Transmission status monitor – Provides the current transmission status of the Pack. TVU MLink transmits a “Live” picture if the indicator is red. If the indicator is black/gray, TVU MLink is not transmitting live and is on “Standby.”
• File upload status monitor – Displays the progress of any file being uploaded from the TVU MLink’s SSD hard drive to the TVU Receiver.

Note: Uploading a file is not possible when the TVU Pack is in “Live” mode.

• Data card status monitor:

– Displays the current number and status of all data cards connected to the TVU MLink.
– The status of data cards connected to the TVU Pack will appear green, red, or black.
– The green status indicates that the data card is connected.
– The red status indicates that the data card is attempting to dial.
– The black status indicates there is no card detected.

• VoIP/IFB indicator – Indicates whether or not the IFB function is on. The small red IFB box indicates that the IFB function is enabled and connected. If the red box does not appear, IFB is not connected or is disabled.
• TVU MLink PID and firmware version information – Indicates the unit’s identifying PID and version number and is used when contacting TVU customer support.
• Audio input level monitor – Dynamically displays a graphic indicator in color for the TVU MLink audio input level (DBFS).

Advanced Configuration

This section provides instructions for advanced configuration settings for hotspot, WiFi, modem, microwave, router, and BGAN configuration for the MLink model TE5800 transmitter.

TVU MLink system status monitoring and control using a Web browser on an iPhone or a smart mobile device

The TVU Transmitter’s operational status can be monitored, and various parts of the transmission can be controlled from a Web browser. This interface can be accessed using a standard web browser connected to the TVU MLink TE5800 hotspot USB port on the rear transmitter panel.

Connecting the MLink TE5500 to the internal hotspot (optional)

Complete the following steps to configure the TVU MLink transmitter to the internal hotspot using your iPhone or a smart mobile device:

1. Connect the TP-Link WiFi dongle to the rear panel bottom right USB port.
2. Search for the Hotspot on your iPhone/smart device, then, when prompted, enter the case-sensitive SSID:
   • TVUPACK_XXXX
     (Where X is the last 4 digits of the MLink’s PID)
   • The default password is the last 8 digits of the MLink PID
   • All password characters are uppercase. The password can be changed in the Web UI if desired.

3. Connect to the SSID using your iPhone/smart device. Refer to the following “TVU MLink status; video and network screen” for examples of how the status screens display on a smart device Web browser.
4. Once the connection is established, open a web browser and enter the following IP address in the address line to see the transmitter’s “System status”: http://192.168.4.1
5. The MLink System Status panel will display.

MLink System status panel overview

The System status panel provides access to the following information.

The MLink transmitter System status panel provides access to the following information:

(A) MLink advanced operations icon – Tap the three-bar icon to open the advanced operations menu. This opens the Live, File,
General, and Advanced menu selection panels.. Refer to “MLink Advanced operations – Web interface controls” for more information.
(B) Configuration shortcut icons – These icons open the WiFi, HotSpot, Modem, and Ethernet configuration panels.
(C) System panel – Displays the MLink mode, version, PID, CPU capacity, and temperature.
(D) Network panel – Modem card information including type, connectivity, and IP address all organized by slot number.

(E) IFB/VoIP panel – This panel allows the user to change the audio level of the IFB function.

(F) Video panel – Displays video transmission information and status.

(G) Power panel – Contains the reboot and power off buttons.

Network configuration

The Network configuration panel allows users to monitor and control all aspects of MLink network connectivity.

To open the Network configuration panel:

1. Tap the General drop-down menu and select Network.

2. The LAN Settings panel will display.

3. In the LAN settings panel, set the MLink’s local LAN address. The default IP address is 192.168.4.1.
4. Enter the Subnet Mask and select a Router setting from the drop-down menu; the default is Auto.
5. Click Apply.

WiFi configuration

The WiFi panel provides configuration information and access to change the WiFi settings. The MLink TE5500 can optionally support multiple WiFi connections by purchasing optional hardware. For more information, contact TVU Networks support.

When multiple WiFi adapters are connected, you can scan available slots for WiFi adapters and configure the WiFi login information using the TVU MLink WiFi setup and configuration panel.

Configuring WiFi

To configure your WiFi settings:

1. Click the WiFi icon, or click General > Network.

2. Scroll down to the WiFi panel.
3. Enable the WiFi slider.

4. Press the Scan button to display any available networks. The center panel displays available networks. Choose the desired network from the Devices panel.
5. Click the “i” Information icon in the Devices list. The Security window opens.

Note: The Security setting supports WPA2/WPA-PSK.

6. Enter the Password.
7. Click Join.

Hotspot settings

The Hotspot panel provides status information about clients connected through the hotspot.

Configuring hotspot

To configure your WiFi settings:

1. Click the Hotspot icon, or click General > Network.

2. Scroll down to the Hotspot panel.
3. Enable the Hotspot slider.

4. To update the Password, edit the Password field.
   
   The new password must be 8 characters. A system restart is necessary after changing the password.
   
5. The hotspot feature will enable a connected device to access the internet using one of the connected networks.

Note: Hotspot access allows FTP file transfers. If higher bandwidth is required, refer to “Router configuration settings.”

6. The Connected Clients panel displays a list of devices that are connected to hotspots.
7. To manually select the route taken (for example, a Hotel WiFi network), choose the path from the Connected Clients list. In the Bandwidth drop-down menu, choose 2.4G or 5G.
8. Click Apply to save your changes.

Modem configuration

The Modem panel provides modem configuration information. Many cellular data cards are automatically detected by the TVU MLink transmitter and will self-configure. If this is the case, no further action will be required. However, if a data card requires configuration, you can use the Modem panel to configure it.

Note: For information about the RPS Link and MLink v8 Model TE5800 antenna configuration, refer to “Antenna configuration RPS Link and MLink v8.0 model TE5800.”

To open the Modems panel:

1. Click the Modem icon, or click General > Network.

2. Scroll down to the Modems panel.
3. Continue to Configuring data cards.

Configuring data cards

There are two data card configuration methods, Auto and Manual.

Auto configuration

Data cards are “Auto” detected, and further configuration is not necessary.

To confirm that the data cards are auto-detected:

1. Both Roaming for all modems and Roaming for this modem box are checked by default.
2. The Auto Network registration radio mode button is selected.
3. Click the Available Slots drop-down list to confirm the list of available slots.

Manual configuration

When using the Manual data card configuration method, you can scan the list of available carriers and select the ones you want to configure. You can also change the APN or other details as needed.

To “Manually” configure specific data cards:

1. Both Roaming for all modems and Roaming for this modem box are checked by default.
2. Click the Available Slots drop-down list to display available slots for configuration.
3. Enable the Manual Network registration mode radio button. The Carrier panel opens.
4. Click the Scan button to refresh the Carrier list. Make a selection, then input the setting information provided by the carrier.
5. Click Apply to save your changes.

Router configuration settings

In its standard deployment, the MLink can use one of its connections to support a data connection. When featured and deployed in router mode, the MLink can fully aggregate bandwidth.
Note: Router mode cannot be deployed in conjunction with a VLAN deployment, which is discussed in the next section.

VLAN Mode configuration

VLAN mode is used for hotspot pass-through, providing a single default connection.

The VLAN settings are accessed on the network page. When disabled, it will offer to switch to router mode. Once enabled, the receiver, receiver port, and switch mode (layer 2) options will be displayed.

If neither router nor VLAN-only features are applied, none of these will be displayed.

To configure the pass-through in VLAN mode:

1. Tap the General drop-down menu and select Network.

2. The LAN Settings panel will display.
3. The Router setting is set to Auto by default in the LAN settings panel.

4. Scroll down to the VLAN panel.

Note: When the Router mode feature is enabled, the Switch to Router mode button appears in the VLAN panel.

5. Move the VLAN slider to the right to enable VLAN.
6. Select a receiver from the drop-down menu.
7. Enter the server port of the receiver.
8. Enable Switch mode (layer 2) for a single LAN segment at both the MLink and Receiver locations. This is recommended for most users. If a separate LAN segment at each location is desired, leave this option disabled.
9. Click Apply.

Router mode configuration

The TVU router has two pass-through data modes, VLAN and TVU Router mode. In VLAN mode, the MLink TE5800 can be used as an internet hotspot using one of the data connections. In the advanced TVU Router mode, the MLink TE5800 can utilize and make available the full aggregate bandwidth of the system for pass-through traffic. As a result, the bandwidth can often exceed 200 Mbps.

Note: TVU Router is an advanced licensed feature that must be activated by TVU Support before it can be used.

Router can be selected in the top menu when Router mode is enabled.

To configure Router mode:

1. Click Router in the top menu.
2. Click the Switch to Router mode button, then click Yes in the pop-up message box.

3. The Router configuration panel opens. The Router slider is enabled by default.
4. Click the Router Server drop-down menu and select your region.
5. Click the Ethernet Host checkbox to enable services for up to 10 attached devices.
6. Click Apply.

Note: Users can switch to VLAN mode by clicking the Switch to VLAN mode button.

TVU Router feature (Client connections)

If higher bandwidth is required when using a hotspot, the optional TVU Router feature can be enabled to allow clients connected to the MLink speeds of up to 200 Mbps.

1. Click the General > Network tab and expand the LAN Settings panel.
2. Select Auto in the Router drop-down menu.
3. Enter the IP address and Subnet Mask, then click Apply.

4. Scroll down on the Hotspot panel. Connected Clients will display in the Connected Clients device list.

Ethernet configuration DHCP IP

Ethernet settings are configured from the Receiver Control Config page.

Note: The DHCP IP method, the address is automatically generated and cannot be manually entered.

To configure your DHCP IP Ethernet settings:

1. Click the Ethernet icon, or click General > Network.

2. Scroll down to the Ethernet panel.
3. Click the Configure IPv4 drop-down menu and select the DHCP IP method.
4. Click the Slot ID drop-down menu and select a slot number.
5. Click Apply.

Ethernet configuration Static IP

To configure your Ethernet settings for a Static IP address:

1. Click the Configure IPv4 drop-down menu and select the Static IP method.
2. Select the Slot ID number from the drop-down menu.
3. Enter a Static IP address in the IP Address field.
4. Enter the Subnet Mask in the Mask field.
5. Enter the Gateway in the Gateway field.
6. Click Apply.

Antenna configuration RPS Link and MLink v8 model TE5800

This section provides antenna configuration procedures for the RPS Link, MLink v7, and Rack Router v2 (Models RE975/980/990)

RPS Link and MLink v8

To configure antennas for the RPS Link and MLink model TE5800 unit with 6x 4G/LTE modem configuration, complete the following steps:

1. Connect a 4G/5G external antenna SMA connector to ANT 0 on all 6 slots.

2. For RPS Link and MLinkV7 (TE5800) unit with 2x 5G modem and 4x 4G/LTE modem configuration, connect a 4G/5G external antenna SMA connector to ANT 0, ANT 1, ANT 2, ANT 3 on slot 1 and slot 2 for 2x 5G modems, and connect a 4G/5G external antenna SMA connector to ANT 0 on slot 3, slot 4, slot 5, slot 6 for 4x 4G/LTE modems.

Notes:

• The 5G antenna is compatible with 5G modems and 4G/LTE modems, whereas the 4G/LTE antenna can only be used with 4G/LTE modems but not 5G modems.
• In addition, by connecting a 4G/5G external antenna SMA connector to the ANT 0 port for a 4G/LTE modem, the user has the option to connect a 4G/5G external antenna SMA connector to the ANT 1 port for a 4G/LTE modem. Meaning both ANT 0 and ANT 1 ports can be used for the antenna connection. However, connecting the ANT 1 port on both RPS Link and MlinkV8 (TE5800) product lineup is optional and not mandatory.

Rack Router v2 (RE975/980/990)

To configure the Rack Router V2 unit with 6x 4G/LTE modem configuration, also known as RE975 unit, complete the following steps:

1. Connect a 4G/5G external antenna SMA connector to ANT 0, and ANT 1 on all 6 slots.

2. To configure a Rack Router V2 unit with 2x 5G modem and 4x 4G/LTE modem configuration, also known as RE980 unit, connect a 4G/5G external antenna SMA connector to ANT 0, ANT 1, ANT 2, ANT 3 on slot 1 and slot 2 for 2x 5G modems, and connect a 4G/5G external antenna SMA connector to ANT 0, ANT 1 on slot 3, slot 4, slot 5, slot 6 for 4x 4G/LTE modems.

3. For a Rack Router V2 unit with 6x 5G modem configuration, also known as RE990, connect a 4G/5G external antenna SMA connector to ANT 0, ANT 1, ANT 2, ANT 3 on all 6 slots.

Advanced transmitter operations – Web interface controls

Advanced operations using an iPhone, smart device or laptop

Note: There are two methods you can use to access the Mlink Advanced operations menu selections. The instructions in this chapter will show laptop display examples.

Method 1

To access the Advanced operations menu using an iPhone or smart device:

1. Tap the three-bar icon to open the advanced operations panel.

2. Advanced operations are categorized in the following menus: Live, File, General, and Advanced. The following sections will address all five menus.

Method 2

To access the Advanced operations menu using a laptop:

1. Advanced operations are categorized in the top drop-down menus. They are located at the top right of the system status screen: Live, File, Router (when enabled), General, and Advanced. The following topics will address all five menus.

Live menu operations

The Live menu operations include the following settings:

• Encoder
• Receiver
• Return Video
• IP Source
• VoIP/IFB

Live – Encoder

Use the Encoder panel to configure video, audio encoding, and audio output mapping.

To access the Encoder panel:

1. Click the Live menu, and then tap Encoder.

Encoder status and controls

Note: If the optional HEVC license is purchased, both H.265 Interview and H.265 Fast Motion mode will be available as selections.

To configure Live video and audio encoding settings:

1. Select a Video Encoding mode that suits your application based on the following criteria:

• The encoding mode default is H.264.
• If the optional HEVC license is purchased, both H.265 Interview and H.265 Fast Motion encoding modes will be available as selections.
• Select the H.265 Interview radio button for shots containing limited motion, such as stand-ups or fixed shot interviews.
• Use the H.265 Fast Motion radio button to optimize compression for video with significant motion, such as sports footage with high motion or fast pans and zooms.

2. Select your Audio Encode panel configurations.
3. Select an Audio output mapping from the drop-down menu.

Live – Receiver

Use the Receiver panel to configure your receivers. The Receiver panel displays the receiver status and controls.

To access the Receiver panel:

1. Click the Live menu, and then Receiver.

2. The Receiver panel opens.

Receiver status and controls

To select an alternate receiver, view its status, and set up and control a ”Live” transmission:

1. To view and select a different receiver, click the Receiver Select R drop-down menu and select a receiver from the list.
2. Enable the Solo slider if you want a specific MLink to only display ‘Online” on the receiver you selected from the Receiver Select R drop-down menu.
3. In the Delay field, enter the desired transmission delay.
4. In the Bitrate (kbps) field, enter the desired transmission bitrate.
5. To enable the Low Bitrate Warning, enable the slider and enter a Low Bitrate Threshold.

6. Click the Apply button to save your changes.
7. To Start or Stop the live transmission, click the Live button.

Live – Return Video

The built-in HDMI output uses 720p by default, but can provide up to 1080p resolution and allows a user to send a confidence monitor or SDI source back to crews in the field. This onboard feature now supports viewing the return video feed on iPhone and iPad. Contact TVU Support for 1080p configuration.

To access the Return Video panel:

1. Click the Live menu, and then Return Video.

2. The Return Video panel opens. There are three RVF From selections: Receiver, Producer, and Partyline.
3. Select where you want the RVF to come from. If you choose Receiver, select a Receiver from the drop-down menu.
4. Select where your source is coming from.
5. Select where you want your Output to go and click Start.

RVF from Producer selection:

RVF from Partyline selection:

Live – IP Source

The IP Source panel allows users to select an external IP source or camera source from the selection window to go live.

To access the IP Source panel:

1. Click the Live menu, and then IP Source.

2. The IP Source panel opens.
3. Click the SDI or IP Source radio button.
4. Click the SDI radio button to display the camera source that is connected to the MLink.

5. Click the IP Source radio button to add an IP Source with which to go live.
6. Enter the valid IP address in the field under an available source selection with which you want to go live, then click the Apply button to save your source selection.
7. Click the Home button to send all IP sources in one matrix picture to the TVU MLink.

Live – VoIP/IFB

The VoIP/IFB panel enables you to:

• Integrate VoIP/IFB audio in/out and from/to the transceiver.
• Integrate IFB audio from the transceiver to the MLink.

To access the VoIP/IFB panel:

1. Click the Live menu, and then VoIP/IFB.

2. The VoIP/IFB panel opens. VoIP(Auto) is the default.
3. VoIP (Auto): Auto-select the VoIP technology based on the receiver software versions.

Note: A reboot is required when switching between VoIP and IFB if the receiver version is lower than v8.2.

Live menu > VoIP/IFB panel – Legacy VoIP

Live menu > VoIP/IFB panel – IFB

Live menu > VoIP/IFB panel – Embedded Audio menu

4. Make the appropriate selections.
5. Select an Embedded Audio if applicable.
6. Adjust the Audio level slider if applicable.

File menu operations

The File menu is located at the top right of the system status screen.

The File menu operations include:

• File Uploader
• Sync Folder
• Recorder

To access the Advanced operations menu using an iPhone or smart device:

1. Tap the three-bar icon to open the advanced operations panel.

2. The Advanced operations panel opens. Tap File > File Uploader.

File – File Uploader

The File Uploader panel lets you upload files to a specified receiver with the Auto Sync feature.

The Auto Sync feature lets you wirelessly transmit digital content from the MLink to the TVU receiver via a USB memory stick.

The MLink will auto-detect the memory stick and transfer its contents to its internal SSD. The content will then be available for wireless transmission to the TVU receiver.

To access the File Uploader panel:

1. Click the File menu, and then File Uploader.

2. The File Uploader panel opens.
3. Choose where you want your file uploaded From.
4. Choose where you want your file uploaded To.
5. Tap the Upload button.

6. If you select the Customize radio button, choose where you want your file uploaded From.
7. Tap the Upload button.

Note: For more information, refer to the “File-Based Workflows Reference” document’s topic “Using the Auto Sync feature with a USB stick.”

File – Sync Folder

The Sync Folder panel enables users to transfer and sync files to a specified receiver and monitor the progress.

To access the Sync Folder panel:

1. Click the File menu, and then Sync Folder.

2. The Sync Folder panel opens.
3. Select a receiver to sync your files to. The default is the last receiver you went live with.
4. Enable the Set as Default slider to set a specific receiver as your default.

Note: For more information, refer to the “File-Based Workflows Reference” document’s topic “Auto Sync feature.”

File – Recorder

The Recorder tab allows users to select, mark, download, rename, and upload recorded files.

To access the Recorder panel:

1. Click the File menu, and then Recorder.

2. The Recorder panel opens.

Note: Refer to the File-based Workflow Reference guide “Working with recorded content” topic for detailed information about how to use the Record feature.

General menu operations

The General Operations menu includes:

• Network
• Firmware Upgrade
• Region

To access the Advanced operations menu using an iPhone or smart device:

1. Tap the three-bar icon to open the advanced operations panel.

2. The Advanced operations panel opens. Tap General > Network.

General – Network

The Network panel enables users to:

• Configure LAN settings
• Users can complete the Hotspot configuration for client connections in the Hotspot panel.
• Create additional WiFi connections with additional USB WiFi adapter support. Users can enable or disable WiFi from the UI. The WiFi will automatically redial if network connectivity fails.
• Configure Ethernet
• Configure Modems

To access the Network panel:

1. Click the General menu, and then Network.

2. The Network panel opens.

3. Click the Router drop-down menu and select an option. Auto is the default.

Note: The Network configuration information is explained in “Network configuration.”

General – Firmware Upgrade

You can check for firmware updates in the Firmware Upgrade panel.

To access the Firmware Upgrade panel:

1. Click the General menu, and then Firmware Upgrade.

2. The Firmware Upgrade panel opens.
3. The following message appears when a firmware update is unavailable.

4. When a new Firmware version is available, you will have the option to upgrade from this panel.

Advanced menu operations

The Advanced menu includes:

• Progressive Download
• SelfCheck
• NTP
• MediaMind Story
• MediaMind Setting
• Messages
• Token

To access the Advanced menu using an iPhone or smart device:

1. Tap the three-bar icon to open the Advanced operations panel.

2. The Advanced operations panel opens.

Advanced – Progressive Download

The Progressive Download feature is enabled in the Progressive Download panel and is controlled by using the record button on the video camera (e.g., Camcorder).

To access the Progressive Download panel:

1. Click the Advanced menu, and then Progressive Download.

2. The Progressive Download panel opens.

3. To use the Progressive Download feature, Move the Enable slider to the right until green.
4. The receiver is specified in the File menu > Sync folder.

Advanced – NTP

The NTP panel enables users to lock and synchronize an NTP host IP to the domain controller.

To access the NTP panel:

1. Click the Advanced menu, and then NTP.

2. The NTP panel opens.
3. The Lock to Auto (Default) selection will lock to the closest available Host IP.
4. The NTP Host IP should display “Synchronized” in green.

Advanced – MediaMind Story

The MediaMind Story panel allows you to add a Story name to a progressive download file.

To access the MediaMind Story panel:

1. Click the Advanced menu, then MediaMind Story.

2. The MediaMind Story panel opens.
3. Enter a Story Name.
4. Click Tag to include the Story Name in the Progressive Download file name.

Advanced – MediaMind Setting

The MediaMind Setting panel enables you to configure live settings for face, speech, and speaker recognition up to four languages when you are using the TVU MediaMind Appliance (MMA) service.

Whether it is a live stream, an IP video stream, or a video file, the TVU MediaMind Appliance (MMA) uses AI technology to automatically generate metadata, organize, and search for content.

To access the MediaMind Setting panel:

1. Click the Advanced menu, and then MediaMind Setting.

2. The MediaMind Setting panel opens.
3. Configure your live settings for MMA and click Save.

Advanced – Messages

The Messages panel enables you to send and receive messages between the MLink and transceivers.

To access the Messages panel:

1. Click the Advanced menu, and then Messages.

2. The Messages panel opens.

3. In the To field, enter the recipient’s TVU receivers’ PID.
4. Enter your message in the Message field and tap the Send button.
5. Expand the Received Message caret to view messages that were received by the MLink.
6. Expand the Sent Message caret to view messages that were sent by the MLink.

Advanced – Token

The Token panel allows you to create and configure tokens. Tokens are used to allow a recipient temporary access to your device.

To access the Token panel:

1. Click the Advanced menu, and then Token.

2. The Token panel opens.
3. Click Create Token.
4. Enter the device PID. The device name automatically populates.
5. Enter the recipient’s email address.
6. Set up a Valid Time range: (D) Days, (H) Hours, (M) Minutes, and (S) Seconds for the token to be active.
7. Click Create Token.
8. In the Set Token panel, click GetMsgPipe Token and enter the Token String, and then click Set Token.
9. To Reset the Password, enter and confirm the new password and click Apply.
10. To Reset the Valid Time, select the receiver from the drop-down menu, set the Valid time, then click Apply.

Product Specifications:

© Copyright 2026 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU MLink TE5500 and TE5800 QSUG Rev A EN 02-2026

The post TVU MLink TE5500 v7.4 and TE5800 v8.0 User Guide appeared first on TVU Networks.

Before you begin

Before you use your TVU RPS One encoder, refer to the latest TVU RPS One Model TM1100 Hardware Quick Start User Guide to set up the hardware and identify the devices you intend to use with the unit, including cameras, cables, power sources, modems, TVU services, and unit accessories.

The TVU RPS One encoder running The One/RPS One Software version 8.3 (Build 83128) or later uses the same hardware, which features two LCD console interfaces:

• The One single-channel transmitter
• TVU RPS One multi-channel encoder

Note: To switch from a One to an RPS One console, contact TVU Support at support@tvunetworks.com. Once authorized, switching consoles is performed automatically. A reboot is necessary.

Single and multi-camera connections

The encoder’s LCD screen can be operated using single or multi-channel inputs. For input connection configurations and “Multi-Channel connections and behaviors,” refer to the following figures.

The following camera combinations are supported:

HDMI only – Up to 4K p60

12G SDI In (1) only – Up to 4K p60

Up to 4 3G SDI In – Up to 1080 p60

About this guide

This software quick-start user guide provides information on performing basic configuration and operating the TVU RPS One encoder.

• Refer to the TVU RPS One Model TM1100 Hardware Quick Start User Guide to set up your hardware.

Turning on the RPS One

1. Press the power button, and the RPS One transmitter will begin to boot up.
2. The initial status screen will display.
3. The modems begin to connect automatically.

When no transmission feed is connected to the unit, “No video input” will display on the LCD touchscreen.

Note: you may be prompted to upgrade your firmware. If you choose to upgrade, click the notification at the top of the status screen. It may take up to 30 minutes to complete.

TVU RPS One encoder Live status screen functions

When SDI is connected, field transmission control is enabled.

(A) Transmission Status: The LCD touchscreen displays the RPS One’s current transmission status. When video input sources (SDI 1-4) are connected to the RPS One encoder, the touchscreen will display Standby until a channel is selected and taken “Live.”

(B) Data Card Status Monitor:
The status monitor displays the current number and status of all data cards connected to the RPS One. The status of data cards connected to the encoder will appear as green, red, orange, or black. Green status indicates that the data card is connected. Orange status indicates that the data card is attempting to dial. Red status indicates that the data card is not connected. Black status indicates that no card is present.

(C) Ethernet Connection: Displays the status of the Ethernet connection.

(D) Hotspot Connection: Displays the status of the hotspot connection.

(E) WiFi Connection: Displays the status of the WiFi connection.

(F) Latency Status: Displays the current latency of the transmission.

(G) Bit Rate Status: Displays the current Bit Rate (B/R).

(H) Receiver Name: Shows the receiver name to which the unit is transmitting.

(I) Audio Input Level Monitor: This monitor dynamically displays the unit’s audio input level (DBFS) with graphical colors.

(J) Battery Status: Indicates the battery’s status.

Going Live

To go live using the receiver with which you last went live:

1. Tap the Live button on the initial status screen to start the live transmission.

2. The RPS One unit will prompt you to slide the ‘Slide to go live’ button from left to right.

3. Once the button is engaged, the RPS One begins the live transmission using the last receiver with which you most recently went Live.

Selecting a receiver and going Live

To select a receiver, configure your settings, and go Live, complete the following steps:

1. Tap the Settings gear icon on the bottom right of the LCD touchscreen.

2. The new menu will display. The new menu allows users to reorder, remove, and add menu options to customize the menu order based on user habits.

Note: The Setting,WiFi, and Hotspot buttons can not be removed.

3. Tap the Setting button.

Note: To return to the previous screen, tap the Home button.

4. The Setting menu will display, tap the Receiver menu.

5. Select the receiver you want to go live with from the drop-down menu, then tap OK, then tap the Go Live button.
6. If you only want to select a receiver but do not want to go Live, tap the Home button at the bottom-right corner of the LCD touchscreen.

Note: When starting a live transmission from this menu, you will not be prompted to slide a button. The transmission will begin with a countdown.

Controlling multiple channels

1. Tap a channel, then the green Live button.

2. When a channel is live with a receiver, “PGM” appears next to the channel number in the top-left corner of the preview screen.
3. Press and hold the channel number preview to stop a Live transmission until the red Stop button displays.

4. When the live transmission is stopped, the LCD displays “Standby” in the top-left corner of the screen.
5. A message will be displayed if a live transmission fails after reboot.

Multi-channel operational modes

This section explains the RPS One operational modes and the expected behavior for each mode.

Users can select a multi-channel (group control) or single-channel (single mode) transmission on the touchscreen.

The RPS One displays the four connected SDI video input previews on the LCD touchscreen. It has two operational modes: single and group control. The RPS One default is group-control mode.

Multi-channel preview 1- 4 behavior

The video preview number displayed in the top-left corner of each video preview corresponds to the SDI video input channel.

• The Live source displays a red “PGM” next to the channel number on the top left of the video preview screen.
• When the source is in Preview mode, the video preview screen displays a green “PVW” next to the slot number in the top-left corner.
• Only the channel number will be displayed when a source is not in PVW or PGM mode.

• Tap a video preview to enter the group-control mode (default).
• Tap and hold a video preview for 3 seconds to control the channel independently. To control another channel and return to group-control mode, wait 20 seconds between selections, then press another preview.
• Tap the video preview, then the full-screen icon to enable the full-screen preview.

• Tap a PGM or PVW video preview, then the “>” in the right panel to display the Tally banner.

Starting and stopping a multi-channel transmission

1. The Live All button will display on the LCD touchscreen when all channels are detected.

2. Tap a live preview and the Stop All button on the LCD touchscreen to stop all live multi-channel transmissions.

Starting and stopping a single-channel transmission

To start a single-channel transmission:

1. Tap a video preview and press for two seconds.
2. Tap the Live button. You will notice that the selected channel number will be displayed on the “Live” button.

3. When the channel is transmitting, the preview window will be framed in red, and “PGM” will display in red next to the channel number.
4. To take another preview live, wait 20 seconds and repeat the process.

To stop a single-channel live transmission:

1. Tap, press, and hold the channel number preview.
2. Tap the red Stop button.

Full-screen preview

To enable single full-screen views from the touchscreen.

1. Select a channel and tap the full-screen icon.

2. To return to the multi-view display, tap the bottom-right icon.

RPS One configuration settings

This section describes the list of RPS One pack settings and explains how to locate and configure them.

1. Tap the Gear icon on the initial status page.

2. The main menu will be displayed. Tap the Setting button to open the configuration setting page.

Selecting an encoder option

The TVU RPS One has true dual encoding. It encodes the same content at a fixed bitrate in the background and records to local storage. Users can monitor the live-stream bitrate. A visual notification is displayed on the home screen if the selected transmission bitrate drops below the threshold.

The TVU RPS One model TM1100 supports onboard H.265/HEVC or H.264 encoding.

To select an encoding option:

1. Tap the Setting button on the main menu to open the Setting screen, then tap Encoder.

2. Select an input Source channel.

3. Tap Video to open the Video Encode menu.
4. Configure the Encoding and HDR/HLG settings.

HDR / HLG Explained

HDR (High Dynamic Range) increases contrast and color range, displaying brighter highlights and deeper shadows for more realistic images.

HLG (Hybrid Log-Gamma) is a type of HDR designed for broadcast; compatible with both HDR and standard displays without needing metadata, making it ideal for live production.

Using 8-bit with HDR/HLG often results in visible artifacts, especially in smooth gradients. For effective HDR, 10-bit or higher is strongly preferred.

The Disabled HDR/HLG option disables HDR/HLG decoding or 10-bit.

When the device is live with a low version receiver that does not support 10-bit, the following error message will be displayed.

Note: Your selection will highlight green. The RPS One must be in live mode before you can change selections.

Chroma Subsampling: 4:2:0 vs 4:2:2

Chroma subsampling reduces color information to save bandwidth while preserving image detail.

• 4:2:0 samples color at half the horizontal and vertical resolution; best for streaming or storage-efficient video with lower color fidelity.
• 4:2:2 samples color at full vertical resolution and half horizontal; preserves more color detail, preferred for professional editing or broadcast.

• H.265 Interview
• H.264 Normal
• H.265 Fast Motion

5. Tap the Back Arrow.
6. Tap Audio to open the Audio Encode menu.

Audio Codec descriptions:

Advanced Audio Coding (AAC)
AAC is a versatile audio compression format known for delivering high-quality sound with efficient file sizes.
AAC-LC (Low Complexity):
AAC-LC is a specific profile within the AAC format, optimized for lower computational complexity and broad compatibility. It offers excellent sound quality while being easier to decode, making it ideal for devices with limited processing power. AAC-LC is commonly used on platforms such as iTunes, YouTube, and digital radio.
AAC-HE (High Efficiency):
AAC-HE, also known as AAC+ or AAC Plus, is an extension of the AAC format designed for even greater compression efficiency. It utilizes more advanced encoding techniques to achieve higher compression ratios, reducing file sizes without significant loss of audio quality.
AAC-HE is particularly suited for low-bitrate applications such as streaming over limited bandwidth or storing audio on devices with constrained storage capacity
OPUS Audio Codec:
OPUS is a highly versatile and efficient audio codec designed for interactive, real-time audio applications like voice calls, video conferencing, and live streaming. It is widely adopted for delivering high-quality audio at low bitrates, making it perfect for modern communication and entertainment platforms.

7. Make your Audio Encode selections. The Audio Codec now includes an OPUS option alongside the two AAC profile options.

8. To return to the Encoder menu, tap the back Arrow.
9. To return to the Setting screen, tap the back Arrow again.

Delay management

To manage the second and sub-second Latency settings:

1. Tap the Setting button to open the Setting screen.

2. Tap Delay to configure the latency.

3. Tap a box and use the up and down buttons to set the delay.

4. Tap OK to confirm your settings. To return to the Setting screen, tap the back Arrow.

NPT Host

Users can view the NTP host status at the touchscreen display. The NTP Host IP address is configured in the Advanced settings Web UI panel.

VoIP & IFB

Users can configure VoIP and IFB for both single-channel and multiple-channel scenarios.

VoIP & IFB – Single-channel configuration

To configure VoIP and IFB settings for a single channel:

1. Tap the Setting button to open the Setting screen.

2. Tap VoIP & IFB to configure the settings.

3. The Setting / VoIP & IFB config will display.
4. Tap the down button, then tap Bluetooth.

5. Enable the slider.

6. The currently connected device will display a green checkmark when the bluetooth is enabled.

When you tap the currently connected device, it will disconnect, and one of the following messages will be displayed.
You must disable the slider before disconnecting the device.

7. To remove a device from the saved set, tap the “X”.

8. A confirmation to “Forget” the device will be displayed.

VoIP & IFB – Multiple-channel configuration

To configure VoIP and IFB settings for multiple channels:

1. Tap the Setting button to open the Setting screen.

2. Tap VoIP & IFB to configure the settings.

3. The Setting / VoIP & IFB config will display.
4. Tap the down Arrow to ensure that Bluetooth is enabled “On”.

5. Select a Transmitter to configure.

6. Select the Audio Setting from the menu.

7. Tap OK.

Data card monitoring

To monitor detailed encoder information along with Ethernet, hotspot, and WiFi connections:

1. Tap the Gear icon, then the Setting button to open the Setting screen, then tap Slot.
2. The data cards and their status display along with Ethernet, Hotspot, and WiFi indicators:

(A) Ethernet
(B) Hotspot
(C) WiFi connection
(D) Slot number

Slot speed

A user can view the speed of each slot in real-time. To view a slot speed:

1. Tap the “>” to view the real-time speed of a slot. The selected slot is framed in green.

2. The real-time speed of the slots is displayed.

3. To return to the slot screen, tap the “<” icon.
4. To return to the Setting screen, click the Back Arrow.

RPS One transmitter information (About)

To access the RPS One model number, Peer ID, software version, App version, the designated ISX or IS+ mode, and region:

1. Tap the Gear icon, then the Setting button to open the Setting screen.

2. Scroll down and tap About.

3. The Setting / About information window displays.

4. To return to the Setting screen, tap the Back Arrow.

Language selection

Users can choose English or Chinese.

To select a language:

1. Tap the Gear icon, then the Setting button to open the Setting screen.

2. Scroll down to tap the Language option. The default is English.

3. Select your location option using the up and down arrows.

4. To return to the Setting main menu, tap the back Arrow twice.

WiFi

The pack will automatically attempt to reconnect if the current WiFi connection disconnects.

When multiple WiFi adapters are connected, you can scan available slots for WiFi adapters and configure the WiFi login information on the Pack’s LCD screen or by using the RPS One WiFi setup and configuration panel. For detailed information, refer to “WiFi configuration and settings.”

To confirm the RPS One’s WiFi status:
The “W” icon at the bottom of the initial status screen will display green when WiFi is connected.

To configure WiFi:

1. Tap the Gear icon on the initial status screen to open the Setting screen, then tap the WiFi button.

2. If you don’t see the name, tap the Scan button to refresh the screen.
3. Tap the WiFi name you want to connect to.

4. The virtual keyboard will display.
5. Enter the Password and tap Done.

Hotspot

The Hotspot tab displays two QR codes. Users can scan the Hotspot QR code to join the packs’ internal Hotspot. Scanning the Configuration page QR code opens the WiFi Configuration page in a Web browser.

1. Tap the Settings (gear) icon on the LCD touchscreen.
2. Tap the Hotspot button.
3. Use your smart device to scan the Hotspot QR code to join the pack’s network.

4. Once the connection is established, scan the Configuration page QR code to open the web browser window.

5. For more information about the Hotspot feature and client connections, refer to “Configuring hotspot.”

Router

Users can enable the Router on the touchscreen. Once enabled, the Ethernet Host slider appears.

Note: This feature must be enabled by support before it can be used.

To enable the Router Feature:

1. Tap the Settings (gear) icon on the LCD touchscreen.

2. The Setting menu will display. Tap the Router button. By default, the router setting is off. Tap and move the router slider to the right until it turns green.

3. When the router setting is enabled, the following screen displays.

4. Select the Ethernet Port Mode. For Advanced Router configuration and Ethernet LAN/WAN settings, refer to “Router feature.”

Switch

The “Switch” mode is a Network switch feature. It’s visible on the pack LCD touchscreen is a quick-toggle shortcut for the VLAN Tunnel Switch feature.

While detailed IP networking is usually done via the Web GUI, the LCD screen allows the field operator to monitor or engage the tunnel status without opening a laptop.

To enable the Switch feature on the LCD touchscreen:

1. Tap the Gear icon on the initial status screen.

2. The Setting main menu will display. Tap the Switch button.

3. When enabled, only one device can be set as a DHCP server.

Note: Hotspot is only available when the RPS One is set as a DHCP server.

16-Channel Mono and Stereo encoding

The RPS One supports 16-channel Mono and Stereo Audio Encoding.

To configure 16 Mono and Stereo channels (default) on the Pack’s LCD touchscreen:

1. Tap the Settings (gear icon) before going Live. The main setting menu will be displayed.

2. Tap the Setting button > Encoder.
3. Tap Audio to display the Audio Channel. The 16-Ch default is set to Stereo.

4. Move the slider to Mono and tap OK.

5. Tap the back Arrow to verify the Audio Channel mono setting.

Source Switch

By selecting the Source Switch button, a user can enable the Source Switcher mode to switch between sources 1, 2, 3, and 4 from the touchscreen and output to a single receiver. Alternatively, users can control SDI Source Switching using a Keyboard or Web UI.

The v8.3 Source Switch introduces the ability to:

• Toggle focus: Switch between physical inputs (SDI 1-4 or HDMI) for monitoring or primary transmission.
• Mode Selection: Choose between Multi-Channel Mode (sending all 4 cameras) and Single Source Mode (prioritizing one camera for maximum bitrate/quality).
• Local Preview: Use the 3.5-inch pack LCD to “switch” through your inputs to verify signal integrity without an external monitor.

It is important not to confuse Source Switching (Video) with VLAN Switch Mode (Networking).

• Source Switch: Changes what video is being encoded (Input 1 vs. Input 2).
• VLAN Switch Mode: Changes how the data is routed (Layer 2 bridge for PTZ/CCU control).

The “Source Switch” capability is handled through two primary methods: the Physical Pack Interface (for quick field checks) and the Web GUI (for production routing).

To enable the Source Switch feature via Pack LCD:

1. Tap the Gear icon on the initial status screen.
2. The Setting main menu will display.

3. Scroll down the menu and tap the Source Switch button.

4. The Source Switch screen will be displayed.
5. Enable the Source Switcher slider.
6. Move the Add to Home Screen toggle to the right until it turns green to add the switch to the Home screen.
7. Select one receiver from the Receiver drop-down menu. The default receiver is the one you are currently live with.

Note: it is not possible to output each source to unique receivers in this mode.

5. Select an audio switch setting from the AFV menu.

9. This option determines the audio source for the SDI Source Switcher. Your menu selections are:

• Default – AFV: Audio follows the video, switching with it.
• Input 1: The audio always comes from Input 1, regardless of the selected SDI source.
• Input 2: The audio always comes from Input 2, regardless of the selected SDI source.
• Input 3: The audio always comes from Input 3, regardless of the selected SDI source.
• Input 4: The audio always comes from Input 4, regardless of the selected SDI source.

Note: When the device is live, the receiver settings cannot be modified and the audio cannot be locked to the source that has no video input.

Stream

Using the Stream tab, a user can remotely control the stream output destination of a receiver.

To enable the Stream feature on the LCD touchscreen:

1. Tap the Gear icon on the initial status screen.
2. The Setting main menu will display. Tap the Stream button.

3. Select a channel and a receiver from the Receiver list drop-down menu. Then select a destination from the Destination drop-down menu and tap Publish.
4. To stop the stream, tap Stop.

Note: When the Stream is Live the destination selected displays red, when loading the status is yellow. Receivers that are available display white.

Self-Check

The Self-Check panel enables you to self-check your devices’ basic, video, and network health status while the device is not live.
TVU Support staff can use this information for troubleshooting purposes. This feature can also be accessed in the Advanced configuration Self-Check tab. This is further explained in “Advanced Self-check panel.”
To perform a self-check on your device from the LCD screen:

1. Tap the Gear icon on the initial status screen.
2. Scroll to the bottom of the Main setting menu, then tap the Self-Check button.

3. Tap one or all Basic, Video, and Network checkboxes and tap the Self-check Now button.

4. Tap the Self-check Now button to run diagnostics on your device.
5. Follow the prompts.
6. If the pack is live, the following message displays.

7. When an issue occurs after self-checking the Basic, Video, or Network modules, the following warning message appears, indicating which module is not performing correctly.
8. Tap the red module to display the configuration issue and make the appropriate correction(s), then tap Self-Check Again.

When the Self-Check completes without any issues, the following message displays.

Progressive Download

Enabling the Progressive download feature allows users to record clips by connecting a camcorder to the SDI input. The camcorder record button controls the recording. Clips are downloaded, transferred, and taken live using the Pack Control mode.

The File based workflows in Camcorder or Pack mode in the “File-based Workflow Reference Guide” further explains recording.

To use the Progressive Download feature:

1. Select a channel and tap the gear icon to open the Settings screen.

2. Tap the Progressive Download button from the main menu.

3. Continue to “Camcorder mode” or “TVU Pack control mode.”

Camcorder mode

Camcorder mode can only be used with an SDI input. The time code must be inside the SDI signal.

1. Tap the Camcorder button, then slide the slider to the right until it turns green.
2. Tap OK.

3. Press the Record button on the video camera to display its controls.

Standby and Record modes

1. Standby “Stby” displays in green when in camcorder mode and not recording.

2. When the video camera is recording, “•Rec” displays in red.

3. Standby “Stby” displays in green when the video camera is finished recording.

Note: Stop the video camera from recording if you need to change your pack settings.

If you change the settings to the Pack while Camcorder mode is running, the following message will appear:

If you switch to Camcorder mode while running in Pack mode and the Mark In point is set but the Mark Out point is not, the following message appears. Processing is interrupted and defaults to the current Mark Out point.

A new file transfer icon displays in the top status bar when a file transfer is in progress. If you take the clip live during the transfer process, the following message will display:

TVU Pack control mode

Pack control mode can be used in either SDI or HDMI. A time code is not required. Clips are downloaded, transferred, and taken live using the Pack Control mode.

To enable the Progressive Download Pack mode:

1. Select a channel and tap the Settings gear icon.

2. Tap the Progressive Download tab.
3. Tap Pack, then move the enable slider to the right until it turns green.
4. Tap OK. A Success prompt is displayed.

5. Tap the Home button. Your feed will display in “Standby” mode.
6. Tap the icon to enter the control page to set your mark-in/out preferences.

When a file is being transferred using the Progressive Download, download, and Auto Sync, methods a new file transfer icon displays in the top status bar of the LCD touchscreen. A prompt will appear when a file is being transferred as the Pack shuts down.
The transfer icon displays when a file is being transferred. Tap the Transfer tab to view the file transfer details.

• The icon is red when a Progressive Download is in progress.
• The camera icon is red when the RPS One is live with a receiver.

Return Video Feedback (RVF)

Version 8.2 and later support separate Return Video Feedback with the Pack and an RPS receiver.

The Return Video screen has three modes, allowing users to set up RVF from a Receiver, Producer, Partyline, or MediaHub session. These modes can be output to:

• Inner HDMI
• V-box 2 (HDMI 2)
• The Pack’s LCD

Note: When enabled, a single return video can be simultaneously output to multiple outputs, such as two HDMI ports, the Pack’s LCD screen, and a phone or tablet.

All return video feed type settings are accessed from the initial screen Settings gear icon > Main Setting menu > RVF button.

To Inner HDMI – RVF from a receiver

To set up RVF from a Receiver To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap Receiver.
5. Select a Receiver from the Receiver list drop-down menu.
6. In the Source From panel, select Live Stream or SDI.
7. Select a Resolution.
8. Tap Start.

9. Tap the circle to select your output(s). Selections will turn red.
10. Tap the Home button.

To Inner HDMI – RVF from Producer

To set up RVF from a Producer session To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap Producer.
5. Select a Program from the Select Program drop-down menu.
6. Select a Resolution.
7. Tap Start.

8. Tap the circle to select your output(s). Selections will turn red.
9. Tap the Home button.

To Inner HDMI – RVF from Partytline

To set up RVF from a Partyline session To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap Partyline.
5. Select a Partyline Source.
6. Select a Resolution.
7. Tap Start.

8. Tap the circle to select your output(s). Selections will turn red.
9. Tap the Home button.

To Inner HDMI – RVF from MediaHub

To set up RVF from a MediaHub session To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap MediaHub.
5. Select a Media Destination.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. Tap the Home button.

To V-box (HDMI 2) – RVF from a receiver

To set up RVF from a Receiver To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap Receiver.
5. Select a receiver from the Receiver list drop-down menu.
6. In the Source From panel, select Live Stream or SDI.
7. Tap Start.

8. Tap the circle to select your output(s). Selections will turn red.
9. Tap the Home button.

To V-box (HDMI 2) – RVF from Producer

To set up RVF from a Producer session To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap Producer.
5. Select a Program from the Select Program drop-down menu.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. Tap the Home button.

To V-box (HDMI 2) – RVF from Partyline

To set up RVF from a Partyline session To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap Partyline.
5. Select a Partyline Source.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. Tap the Home button.

To V-box (HDMI 2) – RVF from MediaHub

To set up RVF from a MediaHub session To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap MediaHub.
5. Select a Media Destination.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. Tap the Home button.

To Pack’s LCD – From a receiver

The VFB connects from the transmitter’s HDMI Out port. When the VFB function is enabled on an RPS TVU One, the VFB allows the return video feed to be transferred from a receiver in the field and displayed on the Pack LCD in real time.

To set up the RVF from a receiver:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the RVF From panel, tap Receiver.
5. Select a receiver from the Receiver list drop-down menu.
6. In the Source From panel, select Live Stream or SDI.
7. Tap Start.

8. Tap the Home button.
9. The preview will be displayed on the Pack’s LCD screen.
10. To stop the output, tap the Stop button.

11. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

To Pack’s LCD – From Producer

To set up RVF from a Producer session To Pack LCD:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the Video From panel, tap Producer.
5. Select a Program from the Select Program drop-down menu.
6. Tap Start.

7. Tap the Home button.
8. The preview will be displayed on the Pack’s LCD screen.

8. To stop the output, tap the Stop button.
9. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

To Pack’s LCD – From Partyline

To set up RVF from a Partyline session To Pack LCD:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the RVF From panel, tap Partyline.
5. Select a Partyline Source.
6. Tap Start.

7. Tap the Home button.
8. The preview will be displayed on the Pack’s LCD screen.

9. To stop the output, tap the Stop button.
10. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

To Pack’s LCD – From MediaHub

To set up RVF from a MediaHub session To Pack LCD:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the RVF From panel, tap MediaHub.
5. Select a media from the drop-down menu.
6. Tap Start.

7. Tap the Home button.
8. The preview will be displayed on the Pack’s LCD screen.

9. To stop the output, tap the Stop button.
10. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

Upload

The Upload setting is accessed from the Settings gear icon > Main Setting menu > Upload button.

Using the Upload button, users can upload files from a USB flash drive to a Receiver:

1. Tap the Upload tab.

2. Select a receiver from the Upload to drop-down list, then select a source in the From drop-down list.
3. Select the files you want from the list.
4. Tap Upload.

Transfer

The Transfer setting is accessed from the Settings gear icon > Main Setting menu > Transfer button.

To view file transfer status, including progressive download, download, and auto-sync:

1. Tap the Transfer button.

2. The following status displays when the file transfer is ongoing.

3. The following status displays when the file transfer is complete.

The following message appears when powering off the device if file transfers are in progress.

Speedtest

The Speedtest feature is a critical tool for ensuring your bonded cellular and satellite connections have enough combined bandwidth for a 4-camera HDR broadcast.

Unlike a standard smartphone speed test, the RPS One test specifically measures the uplink capacity to the TVU ecosystem.

To perform a speedtest:

1. The Speedtest screen is accessed by tapping the Settings gear icon > Main Setting menu.
2. Scroll down and tap the Speedtest button.

3. The Speedtest screen will be displayed.
4. Select a Receiver from the drop-down menu.

5. Tap Go.

RPS One system status monitoring and control using a Web browser, iPhone, or smart mobile device

The RPS One encoder’s operational status can be monitored, and various transmission functions can be controlled from a Web browser. This interface can be accessed using a standard web browser connected to the RPS One hotspot.

Connecting to the RPS One hotspot

Complete the steps to connect a laptop or phone to the internal hotspot.

1. Search for the hotspot on your iPhone/smart device. Then, when prompted, enter the case-sensitive SSID:
   TVUPACK_XXXX
   (Where X is the last 4 digits of the encoder’s PID)
   The default password is the last 8 digits of the RPS One PID.

Note: All password characters are uppercase. The password can be changed in the Web UI if desired.

2. Connect to the SSID using your iPhone or smart device. The following examples show how the status screens display on a smart device’s Web browser.
3. Once the connection is established, you can open a web browser and enter http://192.168.4.1 in the address line to see the RPS One’s “System status.”
4. The TVU RPS System status panel displays.

The System status screen provides detailed information on the System, Network, IFB/VoIP, and Video status.

System panel

Expand the System caret to display System status, model, software version, and PID information.

Network panel

The Network panel displays the current Network status.

IFB/VoIP panel – Audio Test

The IFB/VoIP panel allows the user to change the audio level of the IFB/VoIP function. Users can test the 3.5mm audio input and output interface hardware.

File management and recorded media progress can be accessed in the Advanced configuration File > Recorder tab.

To perform an Audio test, the device must be available and not in use for Live or VoIP/IFB.

To perform an Audio Test:

1. Open the system status panel and expand the IFB/VoIP carat.
2. Click the green Audio Test link.

3. The Advanced > Audio Test page will open.
4. Ensure the microphone and speaker are connected, then click OK.

Note: If the device is currently in use for Live/VoIP/IFB, the following warning message appears.

5. Click Start Test.
6. The default active microphone and speaker are auto-enabled message displays.

7. Recording will start automatically when you enter this page. It will capture audio from the default microphone and display the input level on the green level bar. It will stop when you close or leave this page. If desired, you can click the Stop Test button to stop the recording.
8. To play the last recorded audio captured via the default microphone, click the Stop Test button again.

9. To run the test again, click the Start Test button.

Video panel

The video panel displays information on video transmission and its status.

The Video panel now includes two input format options: 4K and 1080P. These formats allow Twitch streamers to choose the maximum input format for the HDMI setting to channel 1, allowing units to limit or configure the available Extended Delay Identification Data (EDID) resolutions. This feature enables forcing 1080P input detection via HDMI when a connected camera uses automatic resolution settings.

The Video panel allows users to select USB as the Input Port when the pack detects a USB video input source.
Supported USB cameras are:

• DJI Osmo Pocket 3 Pro
• DJI Osmo Action 5 Pro
• Logitech Brio 100
• Hikvision DS-U11

When selecting USB as a video input port, set 1080P30 as the Input format.

When the USB setting is successful, the USB input will be displayed at the top of the pack’s Home LCD touchscreen.

Return Video

This operation can be configured for the Receiver, Producer, Partyline, and MediaHub on the Pack’s LCD screen and in the Advanced operations configuration Live > Return Video screen.

IP Source configuration

To configure the input source type for channel 1:

1. Open the Web configuration menu.
2. Click the Live menu, then the IP Source tab.
3. Select channel 1, then click the HDMI/SDI/USB radio button.

To configure the input source type for channels 2/3/4:

1. Open the Web configuration menu.
2. Click the Live menu, then the IP Source tab.
3. Select channel 4, then click the SDI radio button.

Power panel

The Power panel allows users to reboot and power off the pack.

Network configuration

To open the Network configuration panel:

1. Tap the three-bar icon to open the advanced operations panel.

2. Tap the General drop-down menu and select Network. This allows users to navigate to, monitor, and control all aspects of transmission.

3. In the LAN settings panel, set the RPS One’s local LAN address. The default IP address is 192.168.4.1.
4. Enter the Subnet Mask and select a Router setting from the drop-down menu; the default is Auto.
5. Click Apply.

6. Use the following procedures to scroll through the remaining Network options to complete the configuration settings:

• Hotspot
• WiFi
• Ethernet
• Modems

WiFi configuration and settings

The WiFi menu provides configuration information, access to change WiFi settings, and the ability to lock to the current WiFi network. The RPS One can optionally support multiple WiFi connections by purchasing optional hardware. For more information, contact TVU Networks support.

When multiple WiFi adapters are connected, you can scan available slots for WiFi adapters and configure WiFi login information using the RPS One WiFi setup and configuration panel.

Configuring WiFi

To configure your WiFi settings:

1. Tap the WiFi icon.

2. Press the Scan button to display any available networks. The available networks are displayed in the center panel. Move the WiFi slider to the right to enable it.
3. The WiFi network is disconnected by default, as shown below in the configuration screen, WiFi panel.

4. Select the desired network from the center panel, then click the information “i” icon to connect to the WiFi. The settings pop-up window displays. Enter the Password.

5. If the password is incorrect, the following failure message displays.

6. Click the Save button to save only the WiFi parameters, or the Join button to save and connect to the WiFi network.

7. If you choose Join to save and connect to WiFi, the following screen displays.

8. To enable the Lock to current WiFi option, enable the slider. This option will automatically reconnect to the selected WiFi network if the signal drops.

9. To switch to another WiFi network, disable the Lock to current WiFi slider.

10. Select a WiFi connection, then enable the Lock to current WiFi slider.

Note: If you enable the lock before connecting to another WiFi, the following message displays.

Router feature

Note: This feature must be enabled by support before it can be used.

To enable the Router feature:

1. Tap the gear icon to open the Settings screen.

2. The Main Setting menu will display.
3. Tap the Router button.

4. The Router screen will be displayed.
5. By default, the router setting is off. Tap and move the router slider to the right until it turns green.

6. When the router setting is in the on position, the following screen displays.
7. To enable the Ethernet host setting, tap and move the Ethernet Host slider to the right until it turns green.

TVU Router feature (client connections)

If higher bandwidth is required when using a hotspot, the optional TVU Router feature can enable clients to connect to the RPS One at up to 200 Mbps.

1. To access the Configuration page on an iPhone or other smart device, open a web browser and enter http://192.168.4.1.
2. Tap the Hotspot icon to open the advanced operations panel.

3. Tap the Network tab and expand the LAN Settings panel.
4. Select Auto in the Router drop-down menu.
5. Enter the IP address and Subnet Mask, then click Apply.

6. Scroll down on the Hotspot panel. Connected Clients display in the Connected Clients device list.

USB remote control PTT button operations

• VoIP call operations
• SCTE insertion

Operators can now use a USB remote control as a Push-to-talk (PTT) button for the VoIP microphone. This allows users to mute and unmute their mic during a VoIP call independently of their headset.

Note: When attempting to click to another control mode while the mic is “Mute” a confirmation message appears. Click Yes to mute and change modes. The Mic will automatically reset.

VoIP call operations

To enable the VoIP call Mute/unmute feature:

1. Open the local Web configuration page, click the Advanced menu, and the Remote Control Setting tab.
2. Select the Mute/Unmute Mic in VoIP Call radio button.

3. Connect the USB remote controller device to the TVU Pack. While on a VoIP call, press once to mute.
4. The Mic status shows Mute in red.

5. Press again to unmute.
6. When a VoIP microphone call invitation is received, the following message will appear automatically on the LCD touchscreen for 3 seconds.

7. When a VoIP call is connected, a white microphone icon appears at the top of the LCD screen.

8. When using VoIP, the Mic displays a modulating white-and-green icon.

9. When you press the remote button, a “Mute the mic” message appears, and the mic icon turns red, indicating that VoIP is connected and the mic is muted.

10. Press the remote button again to unmute the mic. The mic icon will return to the white (connected and open) state.

SCTE insertion

Note: If a user switches to Inserting SCTE while the Mic is Muted, a message will appear asking whether you want to switch to “Live control.” When this is allowed, the Mic will reset to Mute automatically.

1. Open the local Web configuration page, click the Advanced menu, and the Remote Control Setting tab.
2. Select the Inserting SCTE radio button to set the control option.

Note: The Duration and Preroll SCTE default values that appear are editable.

3. Plug the USB remote control device into the pack.

4. Press the USB remote button once to begin inserting SCTE. The insertion automatically stops when the duration ends.

• The default duration value is 120 seconds. This value can be edited and will be saved after the pack reboots.
• The default Preroll value is 2 seconds. This value can be edited and will be saved after the pack reboots.

5. The countdown displays at the top of the LCD screen.

6. When the duration ends, the SCTE insertion automatically stops, and the following message displays.

Note: If the user presses the Remote control device button while it’s active, an “SCTE Splice currently in process. Unable to complete the requested action until the current splice duration is complete” message displays on the LCD screen.

Resetting the Duration and Preroll parameters to default values

To change the SCTE parameters back to the SCTE default values:

1. Open the Remote Control Setting page.
2. Click the Inserting SCTE radio button.
3. Click the Reset buttons to change to the default values.

RPS One Advanced configuration – Web interface controls

TVU RPS One hotspot settings

The hotspot panel provides status information about clients connected through the hotspot.

Configuring hotspot

To configure a hotspot:

1. Tap the Hotspot icon.

Note: The Connected Client list window displays a list of devices that are connected using hotspots.

2. To update the Password, edit the password field.

Note: The new password must be 8 characters and does not take affect until the system is restarted.

3. The hotspot feature enables a connected device to access the Internet through one of the available network connections. This access allows file transfers via FTP or any other internet connection.
4. You can manually select the route taken (for example, a Hotel WiFi network) by selecting the path from the WiFi panel.
5. In the Bandwidth drop-down menu, choose 2.4 GHz or 5 GHz frequency.
6. Click Apply to save your changes.

Modem configuration

The Modem panel provides modem configuration information to enable two modes: Manual and Auto. The transmitter automatically detects many cellular data cards and will self-configure when in Auto mode. If this is the case, no further action will be required. If a data card needs configuration, you can use the Modem panel to configure it by selecting the Manual roaming feature.

Auto mode

To enable Auto mode:

1. Tap the Modem icon.

2. The Modem panel opens.
3. Select the Roaming for this modem checkbox and the Auto radio button.
4. The Roaming for all modems checkbox will be checked by default.

Note: If the “Roaming for this modem” box is unchecked, the following warning message appears.

5. If you choose to disable Roaming, the Roaming for slot XX is disabled message appears at the top of the panel.

6. Users can change roaming for all modems by clicking the Restore Defaults button.

Manual roaming feature

The roaming for all modems is enabled by default.

The Manual radio button provides a global roaming toggle and an individual roaming switch for every slot. Changes to roaming settings (checked or unchecked) are saved automatically; clicking Apply is not necessary. Users can change roaming for all modems by clicking the Restore Defaults button.

To enable the Manual roaming feature:

1. Tap the Modem icon.

2. The Modem panel opens.
3. Select the Roaming for all modems, Roaming for this modem, and Manual.
4. Click the Scan button to load the Carrier panel.

5. Select a Carrier from the list and click Apply.

6. When successful, the Applied successfully confirmation appears at the top of the panel.

7. To turn global Roaming off, uncheck the Roaming for all modems checkbox. The Disable Roaming warning message appears.

8. Click the Disable button.
9. The All modems Roaming is disabled confirmation appears at the top of the panel.

Configuring data cards

To configure specific data cards:

1. Click the Available Slots drop-down menu to display a list of available slots for configuration.
2. If Manual configuration is required, input the settings provided by your carrier into the Network registration mode panel.
3. Click Apply to save any changes.

Ethernet configuration DHCP IP

Ethernet settings are accessed and configured from the System configuration Home panel.

Note: The DHCP IP address is automatically generated and cannot be manually entered.

To configure your Ethernet settings for a DHCP IP address:

1. Open the Web browser UI and tap the Ethernet icon.

2. Tap the Configure IPv4 drop-down menu and select DHCP.
3. Tap the Slot ID drop-down menu and select a slot number.
4. Tap Apply.

Ethernet configuration Static IP

To configure your Ethernet settings for a Static IP address:

1. Tap the Configure IPv4 drop-down menu and select Static IP.
2. Tap the Slot ID drop-down menu and select a slot number.
3. Enter a Static IP address in the IP Address field.
4. Enter the Subnet Mask in the Mask field.
5. Enter the Gateway in the Gateway field.
6. Tap the Apply button to save your changes.

Live tab – Return Video

For the V-Box adapter, if the resolution of the return video from the receiver is 1080P or higher and the bitrate exceeds 2M, users can lower the resolution by selecting the appropriate Resolution and Bitrate in the drop-down menu.

Updating the return video resolution

To update the V-box adapter return video resolution:

1. Open the Advanced configuration screen.
2. Open the Live > Return Video panel and choose the appropriate Resolution.
3. Open the Receiver tab and choose the appropriate Bitrate.

Note: If the RVF feed resolution is too high, the following message appears on the LCD touchscreen.

Live tab – VoIP Audio inputs

Version 8.2 and higher of the receiver and pack support real-time switching between VoIP and IFB calls.

Note: A device reboot is required when switching between VoIP and IFB if the receiver version is lower than v8.2.

The Audio setting option only applies to VoIP, if it is IFB, these options are not available.

Audio encoding mode – 2 -channel option

Mixing all Channels is set as the default option when selecting any transmitter.

When a specific channel is chosen, such as “Left Channel” or “Channel 1”, the other three transmitters will default to “Left Channel” or “Channel 1.” Users can manually adjust these transmitters as needed to send other individual Audio Channels.

The Apply button is only applicable for these settings. If nothing has changed, the Apply button will appear as grayed out. When in a call, switching the call mode will prompt the following confirmation dialog to remind users that the operation will interrupt the current call.

Audio encoding mode – 4-channel option

When the without mixing option is selected in any transmitter, the other three transmitters will automatically synchronize to it.

When in a call, switching the call mode will prompt the following confirmation dialog to remind users that the operation will interrupt the current call.

Advanced Self-Check panel

The Advanced Self-Check panel enables you to self-check your devices’ basic, video, and network health status while the device is not live. TVU Support staff can use this information for troubleshooting purposes.
To perform a self-check on your device in the Advanced configuration panel:

1. Open the Advanced configuration UI.
2. Tap the Advanced menu and select the Self-Check tab.
3. To run diagnostics on your device, tap one or all of the Basic, Video, and Network checkboxes, then tap the Start self-check button.

4. The following pre-check prompts display when selected in Step 1.
5. Tap Yes to confirm the Video check prompt.

6. Tap Yes to confirm the Network check prompt.

7. The Self-Check window displays its status.

8. The Self-Check results display errors when completed. The errors are displayed in red.
9. Address any errors and tap the Self-check again button.

10. The Self-Check report will display no red errors when complete.

Router configuration

The Run Router Live Together feature makes it easy for users to define (WAN) Router mode vs. (LAN) pass-through or receive mode. Ethernet Port Mode includes a WAN (share internet) radio button that sends bonded cellular internet through the Ethernet port. The LAN (Receive internet) radio button will accept incoming internet through the Ethernet port.

To open the Router configuration panel:

1. Tap the three-bar icon or the Web UI to open the advanced operations panel.

2. Select Router. The Router panel will be displayed.
3. Enable the TVU Router slider.
4. The Ethernet Port Mode radio button is set to WAN (Share internet) by default.

5. Mouse over the radio buttons to display their behavior.

6. When the Run Router Live Together feature is enabled, the router panel displays the Smart Traffic Allocation radio button under Data Preference. This button will prioritize Live streaming and use the excess for the router.

Audio Encoding – Stereo

To set the Audio Encoding to Stereo (default):

1. Click the Live > Encoder tab.
2. Enable the 16-Ch radio button and move the slider from Mono to Stereo in the Audio Encode panel.

Audio Encoding – Mono

To set the Audio Encoding to Mono:

1. Click the Live > Encoder tab.
2. Enable the 16-Ch radio button and move the slider from Stereo to Mono in the Audio Encode panel.

© Copyright 2026 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU RPS One Model TM1100 Software QGUG Rev G EN 02-2026

The post TVU RPS One Model TM1100 Software QSUG v8.3 appeared first on TVU Networks.

Before you begin

Before you use your TVU One transmitter, refer to the TVU One Model TM1000v4 Hardware Quick Start User Guide to set up the hardware and identify the devices you intend to use with the unit, including cameras, cables, power sources, modems, TVU services, and unit accessories.

Single-camera connections

Refer to the following figures for input connection configurations.

The following camera combinations are supported:

HDMI only – Up to 1080 p60

3G SDI In – Up to 1080 p60

About this guide

This software user guide provides information on performing basic configuration and operating the TVU One model TM1000v4 transmitter.

• Refer to the TVU One Model TM1000v4 Hardware Quick Start User Guide to set up your hardware.

Turning on the TVU One

1. Press the power button, and the TVU One transmitter will begin to boot up.
2. The initial status screen will display.
3. The modems begin to connect automatically.

“No video input” will appear on the LCD touchscreen when no transmission feed is connected to the unit.

Note: you may be prompted to upgrade your firmware. If you choose to upgrade, click the notification at the top of the status screen. It may take up to 30 minutes to complete.

TVU One transmitter Live status screen functions

(A) Transmission Status: The LCD touchscreen displays the current transmission status of the TVU One. When the SDI video input source is connected to the transmitter, the touchscreen will display Standby until a channel is selected and taken “Live.”

(B) Data Card Status Monitor:
Displays the current number and status of all data cards connected to the transmitter. The status of data cards connected to the transmitter will appear as green, red, orange, or black. The green status indicates that the data card is connected. The orange status indicates that the data card is attempting to dial. The red status indicates that the data card is not connected. The black status indicates that no card is present.

(C) Ethernet Connection: Displays the status of the Ethernet connection.

(D) Hotspot Connection: Displays the status of the hotspot connection.

(E) WiFi Connection: Displays the status of the WiFi connection.

(F) Latency Status: Displays the current latency of the transmission.

(G) Bit Rate Status: Displays the current Bit Rate (B/R).

(H) Receiver Name: Shows the receiver name to which the unit is transmitting.

(I) Audio Input Level Monitor: Dynamically displays the audio input level (DBFS) for the unit with graphical colors.

(J) Battery Status: Indicates the status of the battery.

Going Live

To go live using the receiver with which you last went live:

1. Tap the Live button on the initial status screen to start the live transmission.

2. The transmitter will prompt you to slide the ‘Slide to go live’ button from left to right.

3. Once the button is engaged, the transmitter begins the live transmission using the last receiver you most recently used to go Live.

Selecting a receiver and going Live

To select a receiver, configure your settings, and go Live, complete the following steps:

1. Tap the center of the LCD touchscreen. The initial status screen displays. Tap the Settings gear icon on the bottom right of the LCD touchscreen.

2. The new menu will display, and the new menu allows users to reorder, remove, and add menu options to customize the menu order based on user habits.

Note: The Setting,WiFi, and Hotspot buttons can not be removed.

3. Tap Setting.

Note: To return to the previous screen, tap the Home button.

4. The Setting menu will display, tap the Receiver menu.

5. Select the receiver you want to go live with from the drop-down menu, then tap OK, then tap the Go Live button.
6. If you only want to select a receiver but do not want to go Live, tap the Home button at the bottom-right corner of the LCD touchscreen.

Note: When starting a live transmission from this menu, you will not be prompted to slide a button. The transmission will begin with a countdown.

Starting and stopping the transmission

When the SDI camera source is connected, the “Standby” screen will display until you take the transmission live.

To take the transmission live:

1. Tap the green Live button.

2. The transmitter will display a prompt for you to slide the ‘Slide to go live’ button from left to right.

3. When a transmission is live with a receiver, a red Stop button will be displayed.

To stop the live transmission:

1. Tap the red Stop button.
2. The LCD will return to the “Standby” mode when the live transmission is stopped.

Full-screen preview

To enable a full-screen view from the touchscreen:

1. Tap the full-screen icon.

2. The full-screen mode will be displayed.

3. To return to the previous display, tap the bottom-right icon.

TVU One Configuration settings

This section describes the list of TVU One pack settings and explains how to locate and configure them.

Selecting a receiver

To select a receiver:

1. Tap the Settings gear icon on the initial status page.

2. Tap the Setting button to open the Setting screen.

3. The Setting menu will display, tap the Receiver menu.

4. Select the receiver you want to go live with, then tap OK.

Selecting an encoder option

The TVU One TM1000v4 has true dual encoding. It encodes the same content at a fixed bitrate in the background and records to local storage. Users can monitor the live-stream bitrate. A visual notification is displayed on the home screen if the selected transmission bitrate drops below the threshold.

The TVU One model TM1000v4 supports onboard H.265/HEVC or H.264 encoding.

To select an encoding option:

1. Tap the Setting button on the main menu to open the Setting screen, then tap Encoder.

2. The Encoder screen will be displayed.

3. Tap Video to open the Video Encode menu.
4. Configure the Encoding setting.

• H.265 Interview
• H.264 Normal
• H.265 Fast Motion

Note: Your selection will highlight green. The RPS One must be in live mode before you can change selections.

Chroma Subsampling: 4:2:0 vs. 4:2:2

Chroma subsampling reduces color information to save bandwidth while preserving image detail.

• 4:2:0 samples color at half the horizontal and vertical resolution; best for streaming or storage-efficient video with lower color fidelity.
• 4:2:2 samples color at full vertical resolution and half horizontal; preserves more color detail, preferred for professional editing or broadcast.

5. Tap the Back Arrow to return to the previous screen.
6. Tap Audio to open the Audio Encode menu.

7. Tap Audio to select an Audio Codec, Audio Channel, Audio VBR/CBR, and Audio Bitrate.

Audio Codec descriptions:

Advanced Audio Coding (AAC):
AAC is a versatile audio compression format known for its ability to deliver high-quality sound with efficient file sizes.

AAC-LC (Low Complexity):
AAC-LC is a specific profile within the AAC format, optimized for lower computational complexity and broad compatibility. It offers excellent sound quality while being easier to decode, making it ideal for devices with limited processing power. AAC-LC is commonly used in platforms like iTunes, YouTube, and digital radio broadcasting.

AAC-HE (High Efficiency):
AAC-HE, also known as AAC+ or AAC Plus, is an extension of the AAC format designed for even greater compression efficiency. It utilizes more advanced encoding techniques to achieve higher compression ratios, reducing file sizes without significant loss of audio quality.
AAC-HE Particularly suited for low-bitrate applications such as streaming over limited bandwidth or storing audio on devices with constrained storage capacity.

OPUS Audio Codec:
OPUS is a highly versatile and efficient audio codec designed for interactive, real-time audio applications like voice calls, video conferencing, and live streaming. It is widely adopted for delivering high-quality audio at low bitrates, making it perfect for modern communication and entertainment platforms.

8. Make your Audio Encode selections. The Audio Codec now includes an OPUS option alongside the two AAC profile options.

9. To return to the Encoder menu, tap the Back Arrow.
10. To return to the Settings menu, tap the Back Arrow again.

Delay management

To manage the second and sub-second Latency settings:

1. Tap the Settings gear icon.

2. The main menu will be displayed. Tap the Setting button to open the configuration setting page.

3. Tap Delay to configure the latency.

4. Tap a box and use the up and down buttons to set the delay.

5. Tap OK to confirm your settings. To return to the Setting screen, tap the back Arrow.

NTP Host

Users can view the NTP host status on the touchscreen display. The NTP Host IP address is configured in the Advanced settings Web UI panel.

VoIP & IFB – Single-channel configuration

To configure VoIP and IFB settings for a single channel:

1. Tap the Setting button to open the Setting screen.

2. Tap VoIP & IFB to configure the settings.

3. Tap a VoIP or IFB configuration.

4. Tap OK.

Data card monitoring (Slot)

To monitor detailed encoder information along with Ethernet, hotspot, and WiFi connections:

1. Tap the Settings gear icon at the bottom of the LCD touchscreen.
2. The main menu will be displayed. Tap the Setting button to open the configuration setting page.

3. Scroll down the menu and tap Slot.

3. The Setting / Slot monitoring screen opens.
4. The data cards and their status display along with Ethernet, Hotspot, and WiFi indicators:

(A) Ethernet
(B) Hotspot
(C) WiFi connection
(D) Data cards/slot number

Slot speed

A user can view the speed of each slot in real time and change the Network setting.

To view a slot speed:

1. Tap the “>” to view the real-time speed setting.

2. The real-time speeds of the connected slots are displayed.
3. To return to the data card view, tap the ”<“ button.

4. Tap Back Arrow to return to the Slot monitoring screen without changing the Network Setting.
5. To return to the Setting screen, tap the Back Arrow again.

Story

The Story selection enables users to configure a Story name with a source. This feature is described further in the “TVU One Model TM1000v4 Advanced Configuration Guide.”

The TVU One transmitter information (About)

The About screen provides the model, Peer ID, software version, App version and the designated ISX or IS+ mode, and region, information:

To access the About screen:

1. Tap the Settings gear icon at the bottom of the LCD touchscreen to open the Settings menu.

2. The main menu will be displayed. Tap the Setting button to open the configuration setting page.

2. Tap the “∇” button to scroll down to the bottom of the Config menu and tap About.

3. The Setting / About information window displays.

4. To return to the Settings menu, tap the Back Arrow.

Language selection

The Setting screen allows the user to choose between English and Chinese.

To select a language:

1. Tap the Gear icon, then the Setting button to open the Setting screen.

2. The main menu will be displayed. Tap the Setting button to open the Setting screen.

3. Scroll down and tap Language.

4. The Setting / Language screen will display. Select your location option.

5. To return to the Setting main menu, tap the back Arrow twice.

WiFi

The pack will automatically attempt to reconnect if the current WiFi connection disconnects.

When multiple WiFi adapters are connected, you can scan available slots for WiFi adapters and configure the WiFi login information on the Pack’s LCD screen or by using the TVU One WiFi setup and configuration panel. For detailed information, refer to “WiFi configuration and settings”.

To confirm the TVU One’s WiFi status:

The “W” icon at the bottom of the initial status screen will display green when WiFi is connected.

To configure WiFi:

1. Tap the Gear icon on the initial status screen to open the Setting screen, then tap the WiFi button.

2. If you don’t see the name, tap the Scan button to refresh the screen.
3. Tap the WiFi name you want to connect to.

4. The virtual keyboard will display.
5. Enter the Password and tap Done.

Turning WiFi off

To turn WiFi off and keep your connection settings:

1. Tap the WiFi button.
2. Disable the Onboard WiFi slider. When WiFi is off, the WiFi screen shows no connections.

Hotspot

The Hotspot screen displays two QR codes. Users can scan the Hotspot QR code to join the packs’ internal Hotspot. Scanning the Configuration page QR code opens the WiFi Configuration page in a Web browser.

1. Tap the Settings (gear) icon on the LCD touchscreen.
2. Tap the Hotspot button.
3. Use your smart device to scan the Hotspot QR code to join the pack’s network.

4. Once the connection is established, scan the Configuration page QR code to open the web browser window.

5. For more information about the Hotspot feature and client connections, refer to “Configuring hotspot”.

Router

Users can enable the Router on the touchscreen. Once enabled, the Ethernet Host slider appears.

Note: This feature must be enabled by support before it can be used.

To enable the Router Feature:

1. Tap the Settings (gear) icon on the LCD touchscreen.

2. The Setting menu will display. Tap the Router button. By default, the router setting is off. Tap and move the router slider to the right until it turns green.

3. When the router setting is in the on position, the following screen displays.
4. Select the Ethernet Port Mode. For Advanced Router configuration and Ethernet LAN/WAN settings refer to “Router feature”.

Switch

The “Switch” mode is a Network switch feature. It’s visible on the pack LCD touchscreen is a quick-toggle shortcut for the VLAN Tunnel Switch feature.

While the detailed IP networking is usually done via the Web GUI, the LCD screen allows the field operator to engage or monitor the tunnel status without opening a laptop.

To enable the Switch feature on the LCD touchscreen:

1. Tap the Settings (gear) icon on the LCD touchscreen.

2. The Setting main menu will display. Tap the Switch button.

3. When enabled, only one device can be set as a DHCP server.

Note: Hotspot is only available when the TVU One is set as a DHCP server.

Stream

Using the Stream feature, a user can remotely control the stream output destination of a receiver.

To enable the Stream feature on the LCD touchscreen:

1. Tap the Settings (gear) icon on the LCD touchscreen.
2. The Setting main menu will display.
3. Tap the Stream button.

4. Select a receiver from the Receiver drop-down list.
5. Select one Destination from the drop-down list.
6. Tap Publish.

7. When the stream is live, the destination output will display red; when loading, the status is yellow. Receivers that are available display white.
8. To stop the stream, tap the Stop button.

Self-Check

The Self-Check feature enables you to self-check your devices’ basic, video, and network health status while the device is not live.

TVU Support staff can use this information for troubleshooting purposes. This feature can also be accessed in the Advanced configuration Self-Check tab. This is further explained in “Advanced Self-Check panel”.

To perform a self-check on your device from the LCD touchscreen:

1. Scroll to the bottom of the Main setting menu, then tap the Self-Check button.

2. Tap one or more Basic, Video, and Network checkboxes, then tap the Self-check Now button to run diagnostics on your device.

3. Tap the Self-check Now button to run diagnostics on your device.
4. Follow the prompts.
5. If the pack is live, the following message displays.

6. When an issue occurs after self-checking the Basic, Video, or Network modules, the following warning message appears, indicating which module is not functioning correctly.
7. Tap the red module to display the configuration issue and make the appropriate correction(s), then tap Self-Check Again.

When the Self-Check completes without any issues, the following message displays.

Progressive Download

The Progressive download feature enables users to record clips by connecting a video camera to the SDI input. The video camera’s record button starts and stops recording. Clips are downloaded, transferred, and taken live using the Pack Control mode.

Note: Camcorder mode applies to video cameras that have SDI with embedded timecode.

The File-based workflows in Camcorder or Pack mode in the “File-based Workflow Reference Guide” further explain recording.

To use the Progressive Download feature:

1. Tap the Settings gear icon at the bottom of the LCD touchscreen to open the Settings menu.

2. Tap the Progressive Download button from the main menu.

3. Continue to “Camcorder mode” or “TVU Pack control mode.”

Camcorder mode

Camcorder mode can only be used with an SDI input. Having the time code inside the SDI signal is required.

To enable Progressive Download Camcorder mode:

1. Tap Camcorder and move the Enable slider to the right until it turns green.
2. Tap OK.
3. Press the Record button on the camcorder to display the controls.

Standby and Record modes

1. Standby “Stby” displays in green when in camcorder mode and not recording.

2. When the camcorder is recording, “• Rec” displays in red.

3. When the camcorder finishes recording, Standby (“Stby”) displays in green.

Note: Stop recording on the camcorder if you need to change your pack settings.

4. If you change the settings to the Pack while Camcorder mode is running, the following message will display.

5. If you switch to Camcorder mode while running in Pack mode and the Mark In point is set but the Mark Out point is not, the following message will appear. The processing becomes interrupted and defaults to the current Mark Out point.

6. When a file transfer is in progress, a new file transfer icon displays in the top status bar. The following message will display if you take the clip live during the transfer process.

TVU Pack control mode

Pack control mode can be used in either SDI or HDMI. A time code is not required. Clips are downloaded, transferred, and taken live using the Pack Control mode.

To enable the Progressive Download Pack mode:

1. Tap the Settings gear icon.
2. Tap the Progressive Download button in the Main menu.
3. Tap Pack and move the enable slider to the right until it turns green.
4. Tap OK. A Success message will display.

3. Tap the Home button. Your feed will display in “Standby” mode.
4. Tap the icon to enter the control page to set your mark-in/out preferences.

When a file is being transferred using the Progressive Download, download, and Auto Sync methods, a new file transfer icon displays in the top status bar of the LCD touchscreen. A prompt will display if a file is being transferred when the Pack is shutting down.

The transfer icon displays when a file is being transferred. Tap the Transfer tab on the Settings screen to view the file transfer details.

• The icon is red when a Progressive Download is in progress.
• The camera icon is red when the RPS One is live with a receiver.

Transferring, marking, and taking a clip live is further explained in the “TVU One Software Advanced Configuration Guide.”

Return Video Feedback (RVF)

Version 8.2 and later supports separate return video feedback (RVF) with the Pack and an RPS receiver.

The Return Video screen has three modes that allow users to set up RVF from a Receiver, Producer, Partyline, or MediaHub session.

These modes can be output to:

• To Inner HDMI
• To V-box (HDMI 2)
• To Pack’s LCD

Note: When enabled, a single return video can be simultaneously output to multiple outputs, such as two HDMI ports, the Pack’s LCD screen, and a phone or tablet.

The return video feed type setting is accessed by tapping the Settings gear icon > Main Setting menu > RVF button on the LCD touchscreen.

To Inner HDMI – RVF from Receiver

To configure RVF from a Receiver To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap Receiver.
5. Select a Receiver from the Receiver list drop-down menu.
6. In the Source From panel, select Live Stream or SDI.
7. Select a Resolution.
8. Tap Start.

9. Tap the circle to select your output(s). Selections will turn red.
10. When finished, tap the Home button.

To Inner HDMI – RVF from Producer

To configure RVF from a Producer session To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap Producer.
5. Select a Program from the Select Program drop-down menu.
6. Select a Resolution.
7. Tap Start.

8. Tap the circle to select your output(s). Selections will turn red.
9. When finished, tap the Home button.

To Inner HDMI – RVF from Partyline

To configure RVF from a Partyline session To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap Partyline.
5. Select a Partyline Source.
6. Select a Resolution.
7. Tap Start.

8. Tap the circle to select your output(s). Selections will turn red.
9. When finished, tap the Home button.

To Inner HDMI – RVF from MediaHub

To configure RVF from a MediaHub session To Inner HDMI:

1. Tap the Main Setting menu > RVF button.
2. In the To Inner HDMI panel, tap Click here to set up.

3. The RVF / To Inner HDMI screen will display.
4. In the RVF From panel, tap MediaHub.
5. Select a Media Destination.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. When finished, tap the Home button.

To V-box (HDMI 2) – RVF from Receiver

To configure RVF from a Receiver To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap Receiver.
5. Select a receiver from the Receiver list drop-down menu.
6. In the Source From panel, select Live Stream or SDI.
7. Tap Start.

8. Tap the circle to select your output(s). Selections will turn red.
9. When finished, tap the Home button.

To V-box (HDMI 2) – RVF from Producer

To configure RVF from a Producer session To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap Producer.
5. Select a Program from the Select Program drop-down menu.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. When finished, tap the Home button.

To V-box (HDMI 2) – RVF from Partyline

To configure RVF from a Partyline session To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap Partyline.
5. Select a Partyline Source.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. When finished, tap the Home button.

To V-box (HDMI 2) – RVF from MediaHub

To configure RVF from MediaHub To V-box (HDMI 2):

1. Tap the Main Setting menu > RVF button.
2. In the To V-box (HDMI 2) panel, tap Click here to set up.

3. The RVF / To V-box (HDMI 2) screen will display.
4. In the RVF From panel, tap MediaHub.
5. Select a Media Destination.
6. Tap Start.

7. Tap the circle to select your output(s). Selections will turn red.
8. When finished, tap the Home button.

To Pack’s LCD – RVF from Receiver

The VFB connects from the transmitter’s HDMI Out port. When the VFB function is enabled on an RPS TVU One, it allows the return video feed to be transferred from a field receiver and displayed on the Pack LCD in real time.

To configure the RVF from a receiver To Pack’s LCD:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack’s LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the RVF From panel, tap Receiver.
5. Select a receiver from the Receiver list drop-down menu.
6. In the Source From panel, select Live Stream or SDI.
7. Tap Start.

8. When finished, tap the Home button.
9. The preview will be displayed on the Pack’s LCD screen.
10. To stop the output, tap the Stop button.

11. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

To Pack’s LCD – RVF from Producer

To configure RVF from a Producer session To Pack’s LCD:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack’s LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the Video From panel, tap Producer.
5. Select a Program from the Select Program drop-down menu.
6. Tap Start.

7. Tap the Home button.
8. The preview will be displayed on the Pack’s LCD screen.

9. To stop the output, tap the Stop button.
10. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

To Pack’s LCD – RVF from Partyline

To configure RVF from a Partyline session To Pack‘s LCD:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack’s LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the RVF From panel, tap Partyline.
5. Select a Partyline Source.
6. Tap Start.

7. Tap the Home button.
8. The preview will be displayed on the Pack’s LCD screen.

9. To stop the output, tap the Stop button.
10. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

To Pack’s LCD – RVF from MediaHub

To configure RVF from a MediaHub session To Pack’s LCD:

1. Tap the Main Setting menu > RVF button.
2. In the To Pack’s LCD panel, tap Click here to set up.

3. The RVF / To Pack LCD screen will display.
4. In the RVF From panel, tap MediaHub.
5. In the Destination panel, select a media from the drop-down menu.
6. Tap Start.

7. Tap the Home button.
8. The preview will be displayed on the Pack’s LCD screen.

9. To stop the output, tap the Stop button.
10. If you navigate to another screen, the following message will be displayed. You can choose to Cancel or Confirm the operation.

Upload

The Upload setting is accessed from the Settings gear icon > Main Setting menu > Upload button.

Using the Upload button, users can upload files from a USB flash drive to a Receiver:

1. Tap the Upload button.

2. Select a receiver from the Upload To drop-down list, then select a source in the From drop-down list.
3. Select the files you want from the list.
4. Tap Upload.

Transfer

The Transfer setting is accessed from the Settings gear icon > Main Setting menu > Transfer button.

To view file transfer status, including progressive download, download, and auto-sync:

1. Tap the Transfer button.

2. The following status displays when the file transfer is Ongoing.

3. The following status displays when the file transfer is complete.

4. The following message appears when powering off the device if file transfers are in progress.

Speedtest

The Speedtest feature is a critical tool for ensuring your bonded cellular and satellite connections have enough combined bandwidth for an HDR broadcast. Unlike a standard smartphone speed test, the TVU One test specifically measures the uplink capacity to the TVU ecosystem.

To perform a speedtest:

1. The Speedtest screen is accessed by tapping the Settings gear icon > Main Setting menu.
2. Scroll down and tap the Speedtest button.

3. The Speedtest screen will be displayed.
4. Select a Receiver from the drop-down menu.

5. Tap Go.

The TVU One system status monitoring and control using a Web browser, iPhone, or smart mobile device

The TVU Transmitter’s operational status can be monitored, and various transmission functions can be controlled from a Web browser. This interface can be accessed using a standard web browser connected to the TVU One internal hotspot.

Connecting to the internal hotspot

Complete the following steps to connect a laptop or phone to the internal hotspot.

1. Search for the hotspot on your iPhone/smart device, then when prompted, enter the case-sensitive SSID:
   TVUPACK_XXXX
   (Where X is the last 4 digits of the TVU One’s PID)
   The default password is the last 8 digits of the One PID.

Note: All password characters are uppercase. The password can be changed in the Web UI if desired.

2. Connect to the SSID using your iPhone/smart device. Refer to the following examples of how the status screens display on a smart device Web browser.
3. Once the connection is established, you can open a web browser and enter http://192.168.4.1 in the address line to see the One’s “System status.”
4. The TVU One System status panel displays.
5. The System status screen provides detailed information about the System, Network, IFB/VoIP, and Video status.

System status panel

Expand the System caret to display System status, model, software version, and PID information.

Network panel

The Network panel displays the current Network status.

IFB/VoIP panel – Audio Test

The IFB/VoIP panel allows the user to change the audio level of the IFB/VoIP function. Users can test the 3.5mm audio input and output interface hardware. File management and recorded media progress can be accessed in the Advanced configuration File > Recorder tab.

To perform an Audio test, the device must be available and not in use for Live, or VoIP/IFB.

To perform an Audio Test:

1. Open the System status menu.
2. Expand the IFB/VoIP panel, then click the green Audio Test link.

3. The Advanced > Audio Test page will open.
4. Ensure that the microphone and speaker are connected, then click OK.

Note: If the device is currently in use for Live/VoIP/IFB, the following warning message appears.

5. Click Start Test.
6. The default active microphone and speaker are auto-enabled message displays.

7. Recording will start automatically when you enter this page. It will capture audio using the default microphone and display the input level on the level bar indicated in green. It will stop when you close or leave this page. If desired, you can click the Stop Test button to stop the recording.
8. To play the last recorded audio captured via the default microphone, click the Stop Test button again.

9. To run the test again, click the Start Test button.

Video panel

Expanding the Video panel displays video transmission information and status.

Click the Video caret to expand the panel.

The Video panel now includes two input format options: 4K and 1080P. These formats allow Twitch streamers to choose the maximum input format for the HDMI setting, allowing units to limit or configure the available Extended Delay Identification Data (EDID) resolutions. This feature enables forcing 1080P input detection via HDMI when a connected camera uses automatic resolution settings.

The Video panel allows users to select USB as the Input Port when the pack detects a USB video input source.
Supported USB cameras are:

• DJI Osmo Pocket 3 Pro
• DJI Osmo Action 5 Pro
• Logitech Brio 100
• Hikvision DS-U11

The Video panel now includes input format options: 1080P30, 1080P50, 1080P5994, and 1080P60. When selecting USB as the video input port, set 1080P30 as the Input format.

When the USB setting is successful, the USB input will be displayed at the top of the pack’s Home LCD touchscreen.

Return Video

This operation can be configured for the Receiver, Producer, Partyline, and MediaHub on the Pack’s LCD screen and in the Advanced operations configuration Live > Return Video screen.

IP Source configuration

To open the advanced operations configuration menu:

1. Tap the three-bar icon.

2. Tap Live > IP Source.

To configure an HDMI/SDI/USB input source type:

1. Open the Web configuration menu.
2. Click the Live menu > IP Source.
3. Click the HDMI/SDI/USB radio button.
4. Apply an available source.

To configure an IP input source type:

1. Open the Web configuration menu.
2. Click the Live menu > IP Source tab.
3. Click the SDI radio button.
4. Apply an available source.

Power panel

The Power panel allows users to reboot and Power off the pack.

Network configuration

To open the Network configuration panel:

1. Tap the three-bar icon to open the advanced operations panel.

2. Tap the General drop-down menu and select Network. This allows users to navigate to, monitor, and control all aspects of transmission.

3. In the LAN settings panel, set the TVU One’s local LAN address. The default IP address is 192.168.4.1.
4. Enter the Subnet Mask and select a Router setting from the drop-down menu; the default is Auto.
5. Click Apply.

6. Use the following procedures to scroll through the remaining Network options to complete the configuration settings:

• Hotspot
• WiFi
• Ethernet
• Modems

WiFi configuration and settings

The WiFi menu provides configuration information and allows you to change WiFi settings. The One can optionally support multiple WiFi connections by purchasing optional hardware. For more information, contact TVU Networks support.

When multiple WiFi adapters are connected, you can scan available WiFi slots and configure WiFi login information using the TVU One WiFi setup and configuration panel.

Configuring WiFi

Complete the steps to configure your WiFi settings:

1. Tap the WiFi icon.

2. Press the Scan button to display any available networks. The available networks are displayed in the center panel. Move the WiFi slider to the right to enable it.
3. The WiFi network is disconnected by default, as shown below in the configuration screen WiFi panel.

4. Select the desired network from the center panel, then click the information “i” icon to connect the WiFi. The settings pop-up window displays. Enter the Password.

5. If the password is incorrect, the following failure message displays.

6. Click the Save button to only save the WiFi parameters, or the Join button to save and connect to the WiFi network.

7. If you choose Join, Save, and Connect to Wi-Fi, the following screen appears.

8. To enable the Lock to current WiFi option, enable the slider. This option will automatically reconnect to the selected WiFi network if the signal drops.

9. To switch to another WiFi network, disable the Lock to current WiFi slider.

10. Select a WiFi connection, then enable the Lock to current WiFi slider.

Note: If you enable the lock before connecting to another WiFi, the following message displays.

Ethernet configuration on the Pack’s LCD touchscreen

Users can configure Ethernet DHCP and Static LAN IP’s on the Pack’s LCD touchscreen. Slot 11 is reserved for LAN configuration.

To configure the Ethernet on the LCD touchscreen:

1. The Ethernet screen is accessed by tapping the Settings gear icon.

2. The Main Setting menu will display.
3. Tap the Ethernet button.

4. The Ethernet screen will be displayed. The default IPv4 configuration is DHCP.

5. To change the Ethernet configuration to Static, tap the Static button, then tap the Enter the IP Address field. The Virtual keypad will be displayed.

6. Enter the Static IP address using the keypad and tap Done.

7. Tap Apply.

8. The Apply successful or Apply failed message appears.

Router feature

Note: This feature must be enabled by support before it can be used.

To enable the Router feature:

1. Tap the gear icon to open the Settings screen.

2. The Main Setting menu will display.
3. Tap the Router button.

4. The Router screen will be displayed.
5. By default, the router setting is off. Tap and move the Router slider to the right until it turns green.

6. When the router setting is in the on position, the following screen displays.
7. To enable the Ethernet host setting, tap and move the Ethernet Host slider to the right until it turns green.

TVU Router feature (client connections)

If higher bandwidth is required when using a hotspot, the optional TVU Router feature can be enabled to allow clients connected to the TVU One with speeds of up to 200 Mbps.

1. To access the Configuration page using an iPhone or smart device, open a web browser and enter http://192.168.4.1.
2. Tap the Hotspot icon to open the advanced operations panel.

3. Tap the Network tab and expand the LAN Settings panel.
4. Select Auto in the Router drop-down menu.
5. Enter the IP address and Subnet Mask, then click Apply.

6. Scroll down on the Hotspot panel. Connected Clients display in the list.

USB remote control PTT button operations

• VoIP call operations
• SCTE insertions

Operators can now use a USB remote control as a Push-to-talk (PTT) button for the VoIP microphone. This allows users to mute and unmute the mic when in a VoIP call independently from their headset.

Note: When attempting to click to another control mode while the mic is “Mute” a confirmation message appears. Click Yes to mute and change modes. The Mic will automatically reset.

VoIP call operations

To enable the VoIP call Mute/unmute feature:

1. Open the local Web configuration page, click the Advanced menu, and the Remote Control Setting tab.
2. Select the Mute/Unmute Mic in VoIP Call radio button.

3. Connect the USB remote controller device to the TVU Pack. While on a VoIP call, press once to mute,
4. The Mic Status shows Mute in red.

5. Press again to unmute.
6. When a VoIP microphone call invitation is received, the following message will appear automatically on the LCD touchscreen for 3 seconds.

7. When a VoIP call is connected, a white microphone icon appears at the top of the LCD screen.

8. When using VoIP, the Mic displays a modulating white-and-green icon.

9. When you press the remote button, a Mute the mic message appears and the mic icon turns red, indicating that VoIP is connected and the mic is muted.

10. Press the remote button again to unmute the mic. The mic icon will return to the white (connected and open) state.

SCTE insertion

Note: If a user switches to Inserting SCTE when the Mic is Muted, a message will appear asking if you want to change to “Live control,” when this is allowed, the Mic will reset to Mute automatically.

To enable the SCTE insertion option:

1. Open the local Web configuration page, click the Advanced menu, and then the Remote Control Setting tab.
2. Select the Inserting SCTE radio button to set the control option.

Note: The Duration and Preroll SCTE default values that appear are editable.

3. Plug the USB remote control device into the pack.

4. Press the USB remote button once to begin inserting SCTE. The insertion automatically stops when the duration ends.

• The default duration value is 120 seconds. This value can be edited and will be saved after rebooting the pack.
• The default Preroll value is 2 seconds. This value can be edited and will be saved after rebooting the pack.

5. The countdown displays at the top of the LCD screen.

6. When the duration ends, the SCTE insertion automatically stops, and the following message displays.

Note: If the user presses the Remote control device button while it’s active, an “SCTE Splice currently in process. Unable to complete the requested action until the current splice duration is complete” message displays on the LCD screen.

Resetting the Duration and Preroll parameters to default values

To change the SCTE parameters back to the SCTE default values:

1. Open the Remote Control Setting page.
2. Click the Inserting SCTE radio button.
3. Click the Reset buttons to change to the default values.

TVU One Advanced configuration – Web interface controls

Log in to the Web User Interface to access the TVU One Advanced configuration page.

TVU One hotspot settings

The hotspot panel provides status information about clients connected through the hotspot.

Configuring hotspot

Complete the following steps to configure hotspot status:

1. Tap the Hotspot icon.

Note: The Connected Clients list panel displays a list of devices that are connected using hotspots.

2. To update the Password, edit the password field.

Note: The new password must be 8 characters and does not take affect until the system is restarted.

3. The hotspot feature will enable a connected device to access the internet through one of the available network connections. This access allows file transfers via FTP or any other internet access. If higher bandwidth is required, refer to “Router feature.”
4. Choose the path from the WiFi panel to manually select the route taken (for example, a Hotel WiFi network).
5. In the Bandwidth drop-down menu, choose 2.4 GHz or 5 GHz frequency.
6. Click Apply to save your changes.

Modem configuration

The Modem panel provides modem configuration information to enable two modes: Manual and Auto. The transmitter automatically detects many cellular data cards and will self-configure when in Auto mode. If this is the case, no further action will be required. If a data card needs configuration, you can use the Modem panel to configure it by selecting the Manual roaming feature.

Auto mode

To enable Auto mode:

1. Tap or click the Modem icon.

2. The Modem panel opens.
3. Select the Roaming for this modem checkbox and the Auto radio button.
4. The Roaming for all modems checkbox will be checked by default.

Note: If the “Roaming for this modem” box is unchecked, the following warning message appears.

5. If you choose to disable Roaming, the Roaming for slot XX is disabled message appears at the top of the panel.

6. Users can change roaming for all modems by clicking the Restore Defaults button.

Manual roaming feature

The roaming for all modems is enabled by default.

The Manual radio button provides a global roaming toggle and an individual roaming switch for every slot. Changes to roaming settings (checked or unchecked) are saved automatically; clicking Apply is not necessary. Users can change roaming for all modems by clicking the Restore Defaults button.

To enable the Manual roaming feature:

1. Tap or click the Modem icon.

2. The Modem panel opens.
3. Select the Roaming for all modems, Roaming for this modem, and Manual.
4. Click the Scan button to load the Carrier panel.

5. Select a Carrier from the list and click Apply.

6. When successful, the Applied successfully confirmation appears at the top of the panel.

7. To turn global Roaming off, uncheck the Roaming for all modems checkbox. The Disable Roaming warning message appears.

8. Click the Disable button.
9. The All modems Roaming is disabled confirmation appears at the top of the panel.

Configuring data cards

To configure specific data cards:

1. Click the Available Slots drop-down menu to display a list of available slots for configuration.
2. If Manual configuration is required, input the settings provided by your carrier into the Network registration mode panel.
3. Click Apply to save any changes.

Ethernet configuration DHCP IP

Ethernet settings are accessed and configured from the System configuration Home panel and the pack’s LCD touchscreen.

Note: The DHCP IP address is automatically generated and cannot be manually entered.

To configure your Ethernet settings for a DHCP IP address:

1. Open the Web browser UI and tap the Ethernet icon.

2. Tap the Configure IPv4 drop-down menu and select DHCP.
3. Tap the Slot ID drop-down menu and select a slot number.
4. Tap Apply.

Ethernet configuration Static IP

To configure your Ethernet settings for a Static IP address:

1. Tap the Configure IPv4 drop-down menu and select Static IP.
2. Tap the Slot ID drop-down menu and select a slot number.
3. Enter a Static IP address in the IP Address field.
4. Enter the Subnet Mask in the Mask field.
5. Enter the Gateway in the Gateway field.
6. Tap the Apply button to save your changes.

Live tab – Return Video

For the V-Box adapter, If the resolution of the return video from the receiver is 1080P or higher and the bitrate exceeds 2M, users can lower the resolution by selecting the appropriate Resolution and Bitrate in the drop-down menu.

Updating the return video resolution

To update the V-box adapter return video resolution:

1. Open the packs Advanced configuration window.
2. Open the Live > Return Video panel and choose the appropriate Resolution.
3. Open the Receiver tab and choose the appropriate Bitrate.

Note: If the RVF feed resolution is too high, the following message appears on the LCD touchscreen.

Advanced Self-check panel

The Advanced Self-check panel enables you to self-check your devices’ basic, video, and network health status while the device is not live. TVU Support staff can use this information for troubleshooting purposes.

To perform a self-check on your device in the Advanced configuration panel:

1. Open the Advanced configuration UI.
2. Tap the Advanced menu and select the Self-check tab.
3. To run diagnostics on your device, tap one or all Basic, Video, and Network checkboxes, then tap the Start self-check button.

4. The following pre-check prompts display when selected in Step 1.
5. Tap Yes to confirm the Video check prompt.

6. Tap Yes to confirm the Network check prompt.

7. The Self-check window displays its status.

8. The Self-check results display errors when completed. The errors are displayed in red.
9. Address any errors and tap the Self-check again button.

10. The Self-check report will display no red errors when complete.

Router Configuration

The Run Router Live Together feature makes it easy for users to define (WAN) Router mode vs. (LAN) pass-through or receive mode. Ethernet Port Mode includes a WAN (share internet) radio button that sends bonded cellular internet through the Ethernet port. The LAN (Receive internet) radio button will accept the input into the unit through the Ethernet port.

To open the Router configuration panel:

1. Tap the three-bar icon or the Web UI to open the advanced operations panel.

2. Select Router. The Router panel will be displayed.
3. Enable the TVU Router slider.
4. The Ethernet Port Mode radio button is set to WAN (Share internet) by default.

5. Mouse over the radio buttons to display their behavior.

6. When the Run Router Live Together feature is enabled, the router panel displays the Smart Traffic Allocation radio button under Data Preference. This button will prioritize Live streaming and use the excess for the router.

© Copyright 2026 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU One Model TM1000v4 Software QSUG Rev C EN 02-2026

The post TVU One Model TM1000v4 Software QSUG v8.3 appeared first on TVU Networks.

Introduction, setup, and base operation

TVU Networks Model TM1100 “RPS One” is the most compact, lightweight, and portable combination of 5G cellular transmission and multi-camera remote production transmitter.

Product overview

The RPS One features up to 12 connections and TVU’s enhanced next-generation Inverse Statmux Plus (ISX) transmission protocol technology.

With wireless connectivity, unparalleled transmission speeds, and superb multi-camera production performance, the TVU RPS One is the perfect addition to the already most powerful REMI and cloud-based production platform in the industry.

This wireless encoder supports up to 4 synchronized SDI inputs for 1080p HDR remote production and up to 4 hours of autonomy when paired with TVU POWERPAC for uninterrupted live production.

This solution supports 6 embedded worldwide 5G modems with LTE/3G fallback and aggregates up to 12 connections, including Starlink, WiFi, Ethernet, BGAN, and more. TVU RPS One supports up to 125 Mbps for unmatched Connectivity.

The TVU Networks RPS One hardware can be used with two software variations displaying different LCD console interfaces. The One (single-channel transmitter) or the RPS One (multi-channel REMI encoder), as shown below.

TVU Cloud and receiver compatibility

Current RPS One 4-channel receiver options:

• Transceiver (Quad, dual, and single) 2x DualR, 1x QuadR
• Cloud (TVU Producer, TVU Channel, MediaMind, and CloudR

The RPS One model TM1100 includes an onboard, removable Li-Ion battery for unlimited runtime to give you more time for going live, recording, or transferring files.

About this user guide

This user guide provides detailed information about the following topics:

• RPS One encoder components overview
• Setting up the RPS One encoder
• Charging the battery
• Turning off the RPS One
• Backpack and battery configurations
• Product specifications

Related literature

• TVU RPS Data Sheet
• TVU RPS One Model TM1100 Software Quick Start User Guide
• TVU RPS One Advanced Configuration Guide
• POWERPAC Quick Start User Guide
• TVU Battery Safety and Travel Guidelines

Notices and guidelines

Read and follow the notes and guidelines in this document before you use your TVU RPS One encoder:

NOTE: These notices provide important tips, guidance, or advice.

Before you begin

Before you begin setting up the RPS One encoder, it is recommended that you identify the devices you intend to use with the unit, including cameras, cables, power sources, modems, TVU services, and unit accessories.

The One/RPS One Software version 8.2 (Build 82085) or later uses the same hardware, which features two LCD console interfaces:

• The One single-channel transmitter
• TVU RPS One multi-channel encoder

Refer to the latest TVU RPS One software user guide for operational information.

RPS One encoder components

The RPS One encoder comprises the internal battery and embedded modems. Weighing just 3.9 lb. (1.79 kg), the encoder fits easily in the average person’s hand.

RPS One standard components

Standard components for the RPS One model TM1100 encoder include the following:

• TVU encoder with up to 4x 1080p inputs, or HDMI input
• 1x micro Internal SD slot
• 1x micro SD card (128 GB) Type 10
• External USB connections (4x)
• Ethernet port
• IFB port
• Power supply (AC Adapter)
• TVU RPS One breathable backpack

RPS One controls and operations

The RPS One is the central component of the RPS One system. The RPS One handles video capturing, video encoding and transmission, modem management and dialing, and system status monitoring.

Front panel LCD touchscreen display and power indicator

Press the power button on the front panel to turn on the RPS One. The button turns green when the unit is powered on. The LCD touchscreen displays configuration and status information for connected modems, including video input and transmission. When a video input is connected, an input preview is displayed on the LCD touchscreen.

RPS One side panel overviews

The TVU RPS One encoder left-side and right-side panels feature the following input/output connections and controls.

Note: The One and RPS One share the same hardware. Changing a license upgrade from single channel to multichannel is available. Please contact your sales representative for more information.

TVU RPS One encoder left-side panel

TVU RPS One right-side panel

Setting up the RPS One

This section explains the encoder connections, detaching and charging the battery, how to remove and replace SIM cards, and backpack battery configurations.

Encoder connections

Complete the applicable steps to set up the RPS One encoder:

1. Connect the HDMI cable or connect the SDI cable to the SDI 1 input port for a single channel. Multi-channel support is enabled with RPS One licensing features.
2. Connect the Ethernet input cable to the Ethernet port for a LAN connection if available.
3. Connect your power to the DC Input port.
4. Connect the IFB device (3.5 mm mini audio output jack) to the IFB output port.

Detaching the internal battery from the encoder

The encoder’s internal battery is designed to fit within the unit and can be easily removed. The LCD touchscreen and the receiver interface provide complete battery power management for the RPS One encoder.

Complete the following steps to detach the internal battery from the encoder:

1. Users will find two spring-loaded latches on the side of the encoder opposite the LCD touchscreen.
2. Orient the encoder LCD touchscreen down, push down on the latches to release the battery, and slide it away from the encoder.

Battery release latches

Charging the internal battery

To charge the internal battery without removing it from the encoder, connect the provided AC power adapter to the DC input on the unit and plug the other end of the adapter into an electrical outlet. The battery will then begin to charge. When the encoder is turned off, the battery will charge significantly faster (in approximately 3 hours).

The TVU RPS One comes with an AC adapter. To charge the TVU RPS One, connect the AC adapter as shown.

Power button status when charging

The TVU RPS One displays the following power button status when the AC adapter is connected correctly and the battery is charging:

• The power button displays a steady green light when the unit is powered on and charging.
• The power button light is off when the battery is charging, and the unit is off. The LCD touchscreen displays the battery charging percentage.
• The power button light is off when the battery is not charged or connected to the unit.

Note: An optional external TVU POWERPAC Li-Ion battery can extend the internal battery runtime. Refer to “RPS One backpack and battery mounting configurations” for more information.

TVU POWERPAC Li-Ion batteries

The TVU POWERPAC Li-Ion battery mounts to the V-type or Gold-mount plates inside the backpack to extend the encoder’s battery life while in the field.

The TVU POWERPAC 2 Li-Ion battery mounts to the V-type mounting plate inside the backpack to charge and extend the transmitter’s onboard battery life while in the field. The POWERPAC 2 can power your accessories and transmitter simultaneously with the integrated USB-C, USB micro, and USB Type A interface.

For more information refer to the POWERPAC Quick Start User Guide.

Inserting SIM cards

The encoder SIM card slots are designed to hold up to 6 Nano SIM (4ff) cards in three SIM trays. These SIM configurations are user serviceable.

Note: The encoder’s SIM card trays only accept Nano SIM (4ff) cards.

Complete the following steps to insert a SIM card into the embedded modem slot on the encoder:

Note: The unit must be powered down before inserting a SIM.

1. The RPS One model TM1100 features three dual SIM card trays for use with the internal modems. To remove a SIM card tray, gently push the end of the SIM tool into the round opening next to the SIM card tray until it clicks and slightly pops out. Carefully pull the dual SIM tray out of the slot.
2. Place 2 SIM cards into the dual nano SIM card tray as shown below, and carefully slide the carrier into the embedded modem slot. Ensure the SIM cards stay in their respective carrier recesses during this process.

Turning off the TVU RPS One

To turn off the TVU RPS One:

1. Press the power button once. A sliding button will display on the LCD touchscreen.
2. Slide the button from left to right to power down the unit.

RPS One backpack and battery mounting configurations

The RPS One encoder is designed to transmit from a wearable backpack. The backpack comfortably holds the pack, allowing users easy access to the power button and connections.

The touchscreen LCD interface on the pack can also be used while the unit is in the backpack. In addition, the backpack features breathable mesh that allows for the encoder’s essential ventilation to prevent overheating.

There are two TVU RPS One backpack external battery mounting configurations:

• V-type mounting configuration
• Gold-mount configuration

TVU RPS One and backpack

V-type mounting plate configuration:

V-type mounting plate configuration:

V-type mounting plate and backpack detail:

V-type POWERPAC battery:

Gold-mount configuration:

Gold-mount plate configuration:

Gold-mount plate and backpack detail:

Gold-mount plate and POWERPAC battery:

Product specifications – Model TM1100 encoder

© Copyright 2026 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU RPS One Model TM1100 HW QSUG Rev G EN 02-2026

The post TVU RPS One Model TM1100 Hardware QSUG v8.3 appeared first on TVU Networks.

Introduction, setup, and base operation

TVU Networks Model TM1000v4 “One” is the most compact, lightweight, and portable 5G cellular single-channel transmitter.

The TVU “One” Model TM1000v4 single-channel transmitter delivers high-definition picture quality with 0.5-second latency at 3 Mbps. The TVU One transmitter utilizes the H.265/HEVC or H.264 encoding and compression standards to deliver greater efficiency in data usage and increased transmission stability, featuring onboard RVF HDMI output.

Product overview

The TVU One features TVU’s enhanced next-generation Inverse Statmux Plus (ISX) transmission protocol technology ensuring ultra-low latency.

With the TVU One, live video broadcasters can fully leverage the versatility of a small, lightweight, IP-based high-definition video field transmitter without sacrificing performance, features, or picture quality.

The TVU One provides 1080p HDR remote production. The transmitter includes an onboard, removable Li-Ion battery, which, when combined with the POWERPAC 2, can provide unlimited runtime to give you more time for going live, recording, or transferring files.

The TVU One TM1000v4 can communicate using RTIL, IFB, and bidirectional VoIP between the studio and the field operator without latency.

Real-time dual encoding enables you to go live under any network conditions by simultaneously recording a full HD copy of your video for later download.

About this user guide

This user guide provides detailed information about the following topics:

• The TVU One TM1000v4 transmitter components
• Setting up the transmitter
• Charging the battery
• Turning off the transmitter
• Backpack and battery configurations
• Product specifications

Before you begin

Before you begin setting up the transmitter, it is recommended that you identify the devices you intend to use with the unit, including cameras, cables, power sources, modems, TVU services, and unit accessories.

Read and follow the notes and guidelines in this document before you use your TVU One transmitter:

NOTE: These notices provide important tips, guidance, or advice.

Refer to the latest TVU One Model TM1000v4 software Quick Start User Guide for operational information.

TVU One transmitter components

The TVU One transmitter comprises the internal battery and embedded modems. Weighing just 3.9 lb. (1.79 kg), the transmitter fits easily in the average person’s hand.

TVU One standard components

Standard components for the “One” model TM1000v4 transmitters include the following:

• TVU transmitter with one 3G-SDI 1080p input or HDMI input
• 1x micro internal SD slot
• 1x micro SD card (128 GB) Type 10
• External USB connections (4x)
• Ethernet port
• IFB port
• Power supply (AC Adapter)
• TVU One breathable backpack

Front panel LCD touchscreen display and power indicator

Press the power button on the front panel to turn on the transmitter. The button turns green when the unit is powered on. The LCD touchscreen displays configuration and status information for connected modems, including video input and transmission. When a video input is connected, an input preview is displayed on the LCD touchscreen.

The TVU One side panel overviews

The TVU One transmitter left-side and right-side panels feature the following input/output connections and controls.

TVU One model TM1000v4 left-side panel

TVU One model TM1000v4 right-side panel

Setting up the transmitter

This section explains the transmitter connections, detaching and charging the battery, how to remove and replace SIM cards, and backpack battery configurations.

Transmitter connections

To set up the transmitter:

1. Connect the HDMI cable or connect the SDI cable to the SDI input port.
2. Connect the Ethernet input cable to the Ethernet port for a LAN connection if available.
3. Connect your power to the DC Input port.
4. Connect the IFB device (3.5 mm mini audio output jack) to the IFB output port.

Detaching the internal battery from the transmitter

The transmitter’s internal battery is designed to fit within the unit and can be easily removed. Complete battery power management for the transmitter is available on the LCD touchscreen and the receiver interface.

Complete the following steps to detach the internal battery from the transmitter:

1. Users will find two spring-loaded latches on the side of the transmitter opposite the LCD touchscreen.
2. Orient the transmitter LCD touchscreen down and push down on the latches to release the battery and slide it away from the transmitter.

Battery release latches

Charging the internal battery

To charge the internal battery without removing it from the transmitter, connect the provided AC power adapter to the DC input on the unit and plug the other end of the adapter into an electrical outlet. The battery will then begin to charge. When the transmitter is turned off, the battery charges significantly faster (in approximately 3 hours).

The TVU One comes with an AC adapter. To charge the transmitter, connect the AC adapter as shown.

Power button status when charging

The TVU One displays the following power button status when the AC adapter is properly connected and the battery is charging:

• The power button displays a steady green light when the unit is powered on and charging.
• The power button light is off when the battery is charging, and the unit is off. The LCD touchscreen displays the battery charging percentage.
• The power button light is off when the battery is not charged or connected to the unit.

Note: An optional external TVU POWERPAC Li-Ion battery can extend the internal battery runtime. Refer to “TVU One backpack and battery mounting configurations” on page 5 for more information.

TVU POWERPAC Li-Ion batteries

The TVU POWERPAC Li-Ion battery mounts to the v-mount, g-mount, or gold-mount plates inside the backpack to extend the battery life of the transmitter while in the field.

The TVU POWERPAC 2 Li-Ion battery mounts to the v-mount plate inside the backpack to charge and extend the onboard battery life of the transmitter while in the field. The POWERPAC 2 can power your accessories and transmitter simultaneously with the integrated USB C, USB micro, and USB type A interface.

For more information refer to the POWERPAC Quick Start User Guide.

Inserting SIM cards

The transmitter SIM card slots are designed to hold up to 6 Nano SIM (4ff) cards in three SIM trays. These SIM configurations are user serviceable.

Note: The transmitter’s SIM card trays only accept Nano SIM (4ff) cards.

Complete the following steps to insert a SIM card into the embedded modem slot on the transmitter:

Note: The unit must be powered down before inserting a SIM.

1. The TVU one model TM1000v4 features three dual SIM card trays for use with the internal modems. To remove a SIM card tray, gently push the end of the SIM tool into the round opening next to the SIM card tray until it clicks and slightly pops out. Carefully pull the dual SIM tray out of the slot.
2. Place 2 SIM cards into the dual nano SIM card tray as shown below and carefully slide the carrier into the embedded modem slot. Ensure the SIM cards stay in their respective carrier recesses during this process.

Turning off the TVU One

To turn off the TVU One:

1. Press the power button once. A sliding button will display on the LCD touchscreen.
2. Slide the button from left to right to power down the unit.

TVU One backpack and battery mounting configurations

The TVU One transmitter is designed to transmit from a wearable backpack. The backpack comfortably holds the pack, allowing users easy access to the power button and connections.

The touchscreen LCD interface on the pack can also be used while the unit is in the backpack. In addition, the backpack features breathable mesh that allows for the essential ventilation of the transmitter to prevent overheating.

There are two TVU One backpack external battery mounting configurations:

• V-type mounting configuration
• Gold-mount configuration

TVU One and backpack

V-type mounting plate configuration:

V-type mounting plate configuration:

V-type mounting plate and backpack detail:

V-type POWERPAC battery:

Gold-mount configuration:

Gold-mount plate configuration:

Gold-mount plate and backpack detail:

Gold-mount plate and POWERPAC battery:

Product specifications – Model TM1000v4 transmitter

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TVU Producer is a groundbreaking live cloud production platform that combines video conferencing and social production. All you need is a PC and Chrome browser to operate TVU Producer.

Introduction, setup, and use

TVU Producer requires a subscription to be activated by registering online or through TVU Support (refer to Purchasing TVU Producer for more information). TVU Networks recommends logging in to your TVU Producer account using your credentials and familiarizing yourself with the user interface, features, and functions.

TVU Producer overview

TVU Producer allows multiple, live, and synchronized IP video streams from professional cameras, mobile devices, or cloud storage. Video streams are seamlessly switched and combined with graphic overlays. As a result, the operator can simultaneously output video clips to multiple destinations, including TVU Grid for traditional workflows and CDN or social media destinations.

TVU Producer – How it works

The TVU Producer workflow is defined as follows:

• Create and manage live productions or programs with the Producer Workbench
• Obtain a live video ingest
• Upload local video and Assets
• Add graphic overlays and audience data
• Perform real-time switching, replays, or publishing to a CDN/social media
• Monitor your production

System requirements

• A laptop with an i7 processor or above with 16 GB memory, and a minimum screen resolution of 1920 x 1080
• Internet bandwidth – 32 Mbps (download), 10 Mbps (upload)
• Windows 10 or later, Mac OS 12.0 or later, iPad Pro 12.9 or later (using a Chrome browser)

User Guide contents

This TVU Producer Quick Start User Guide provides a general overview of each feature and instructions for setting up and using TVU Producer.

This user guide provides details for the following topics:

• Setting up a TVU Producer account
• Logging in to TVU Producer
• TVU Producer Workbench Web interface overview
• TVU Producer Web interface overview
• TVU Producer base operations – How to use TVU Producer
• Purchasing a TVU Producer

Features overview

TVU Producer’s robust cloud-based service comes with the following features:

• New light or dark theme selector – This allows users to switch from dark to light mode. The dark mode is the default.
• Output Buffer – The Output Buffer feature allows users to upload and configure a secondary video for Censorship purposes.
• Auto Failover – Use the Auto Failover feature to configure a primary and secondary slot if the primary video slot stops playing.
• Live IP video switcher – Up to 8 live video streams can be switched seamlessly in the cloud with precise frame accuracy from the TVU Producer interface. Producer supports four or eight live video sources, 1 EXT IP, one local video clip player, and custom source.
• Transitions – A Transition is a special effect in a live streaming show that occurs when you connect or switch from one live feed or scene to another live feed or new scene during a live production. TVU Producer supports three transitions: Dissolve, Iris in, and Iris out.
• Clip player feature – The new Clip Player feature in TVU Producer is enhanced with support capabilities for all of the local clips’ basic and advanced operations, including playlist and audio file support.
• Works with any standard IP source – TVU Producer is designed to work with virtually any IP video source and integrates with TVU Anywhere, TVU One, TVU Grid, TVU Partyline, TVU Replay, and TVU RPS as well as support for any standard IP video stream including SRT, RTP, RTMP, HLS, HTTP, UDP, etc.
• Workbench – Delivers more functionality to allow users to quickly create and manage live production shows or programs. A user can define or choose configuration options for a live production and assist in creating a live streaming workflow.
• Partyline / Video conferencing – Partyline is the next-generation IFB/ video conferencing solution that allows controllable multi-way communication between the event director, camera or graphics operators, audio engineers, and viewers behind the scenes using TVU Partyline. Producer allows you to add a Partyline participant as a source. Producer can also send its PGM as a video return to Partyline.
• Advanced audio mixer – Advanced Audio Mixer is a dedicated separate interface built for audio operators to mix audio for the program separately from video and graphics operation.
• Multi-audio channels – Support for 2, 4, 6, or 8 embedded output audio channels can be configured in the Workbench Settings window for your Producer project. The Audio mix option in Producer allows up to 4 pairs of audio channels to be configured by selecting the Audio Output Pair Control feature in the Audio mix panel. This feature is useful for multi-language outputs. A user can independently adjust the volume of the audio output channels assigned to each pair. The volume for each pair of output channels can be adjusted or muted using the Master output level control slider in the Audio mix panel.
• Video publishing – Publishing in a landscape and vertical mode, TVU Producer helps push live and recorded content to social media or virtually any CDN and video cloud service workflow in a landscape and vertical mode (9:16 aspect ratio). The customers can now directly and easily broadcast their live content to Facebook, YouTube, Twitch, Periscope (Twitter), and Yizhibo. Customers can also push their program stream to their CDN or send it out to Grid, where they can distribute the content with their partners.
• Integrates with TVU Anywhere – TVU Producer integrates with TVU Anywhere. Any iOS, Android, or macOS device user can quickly download the TVU Anywhere application and be added as a live video source.
• Multi-channel graphic overlays via Singular.live and Viz Flowics integration – In the TVU Producer interface a user can upload any PNG graphic, including an alpha channel and transparency, and an NDI alpha channel as an overlay for the video output. TVU Producer supports dynamic overlays using the Singular.live app on multiple channels.
• Instant Replay – The Replay feature allows users to rewind and replay a critical moment that happened a few minutes ago. With a simple button click, the TVU Producer allows you to replay the selected frames and allow users to see a double take of the best plays or moments. This increases the value of your live shows.
• TVU Replay integration – Create playlists within TVU Replay and bring them into the dedicated thumbnail preview within TVU Producer as clips instantly and ready to be produced.
• ISO recording – With the ISO Recording feature enabled, you can record each camera source or input source independently of other feeds and final program output. ISO feature can assist in many ways, including fixing live production mistakes and creating new content with customized graphics for your mobile and social media audiences. This feature assists in enhancing your revenue opportunities for all digital assets.
• Input Source Recording – The Input Source Recording checkbox can be checked in the Workbench Settings menu. When enabled, you can select what input sources will be recorded.
• PGM Recording – This checkbox in the Workbench Settings menu replaces the previous VM recording service. When adding a new source in Producer, The “Recording Service” is now an option. The live recordings completed by your VM are sent to an external recording service. Your recordings display in the Cloud Record tab’s Remote Record File list. You can add markers to your recording, upload them to the Remote File list, or download them to your local drive.
• Customizable Multiviewer – The Customizable Multiviewer feature enhances the current Multiview feature within Producer. This feature can create any multi-view sources, including quad-view and dual-views.
• SCTE 35-based dynamic ad insertion – With TVU Producer, customers can perform a dynamic ad insertion for a Live broadcast by collaborating with third-party ad services. A new feature is available to manually insert SCTE slice points or triggers in Producer to signal an ad-insertion in the transport stream, pre-roll replacement in SCTE pass-through is also supported.
• Captioning – The Captioning feature provides the capability to deliver live and closed captions into the program output in TVU Producer. This enables our customers to automatically add captions to the outgoing live feed from TVU Producer.
• Intercom – The Intercom feature is still available for legacy devices. The Intercom feature allows a producer to communicate with a cameraman using TVU Anywhere or a TVU One transmitter. The intercom feature has been replaced with Partyline, the new collaboration tool that works with TVU Producer.
• Basic Collaboration – The Basic Collaboration feature allows the TVU Producer user to create a live show and share the live show with the production team members. This feature allows for a collaborative effort between production team members to produce and publish a live show.
• Monitoring and diagnostics – The Monitoring and diagnostics feature provides a dashboard that displays the key parameters to indicate your IP feed health coming to all input sources and the health of the outgoing live stream going into each destination. In addition, the user can view Producer timeline messages and diagnostic errors.
• RTMP pull/push – The RTMP push/pull features allow users to add RTMP sources from ext encoders, webcams, or Go pro devices with Producer.
• Custom view and border – The custom view and border feature allows a user to add multiple custom source views with or without borders to Producer.
• Clear and remove overlay features – The clear and remove overlay features allow a user to clear all overlays from the Preview window and remove all overlays from the Program window by clicking a button at the bottom of each window.
• Vertical mode – The vertical production feature allows users to set up a Producer instance in 9:16 production mode. In addition, cropped 9:16 is supported for 720p and 1080p productions. This feature is enabled in the Workbench Settings menu.
• PTZ Control – The PTZ camera control feature is integrated into the TVU Producer user interface software to give users a single interface to control their PTZ cameras.
• Offline setup – Producer allows users to set up a production without starting the Producer program.

Quick Start Guide

Step 1 – Sign up or register for a TVU Producer account

To sign up or register for TVU Producer, complete the following steps:

Notes:

• To purchase TVU Producer, go to “Purchasing TVU Producer” for more information.

1. Open a web browser window and enter: https://www.tvunetworks.com/products/tvu-producer-cloud-production/
2. Click the green Sign up/Login at the page’s top right corner and select TVU Producer.

3. The Producer Sign-in pop-up window displays.

4. Click Sign Up, and the “Get started for free today” window displays.

5. Enter your Name, email, and Password, then click Get Started now.
6. Check your email and enter the six-digit code, then click Verify.
7. The TVU Producer Workbench opens. Continue to “Creating a program.”

Step 2 – Signing in to your Producer account

To Sign in to your TVU Producer account, complete the following steps:

1. Open a web browser window and enter: https://producer.tvunetworks.com/producer-cloud-production/
2. Click the green Sign up/Login button at the page’s top right corner and select TVU Producer.

The Producer Sign-in pop-up window displays.

3. Enter the following information:

• User ID: email address
• Password: Enter your Password

4. Click Sign In. The Producer Workbench user interface displays. Continue with “Creating a Program.”

Creating a program

To create a program, complete the following steps:

1. The Workbench tab displays by default. click the + Create a Program box.

2. In the Create a program pop-up window, Enter a Program name for your production and click Next.

3. The Settings pop-up window opens.
4. Choose the video format you want to use from the Format drop-down menu.

Note: If you choose a specific Video Format for the Live Show, all your input feeds need to match with this program format for your live switching to be accurate. Please ensure all your input video formats are one and the same. You can separately choose your Output format when you want to go live.

5. To enable the multi-channel audio feature, click the Audio Channel drop-down menu and select 2, 4, 6, or 8 output channels for your Producer project.

6. Select the desired feature checkboxes for your live production, select a Region, and click Save.

• RPS: Whenever the RPS feature is enabled, the first 6x slots of your production will be reserved as RPS sources only.
• Partyline: Enabling this option automatically forces all TVU Anywhere participants to join a party. The Producer PGM will be in Video Return by default, and UI previews will use an RTIL stream coming directly from the device.
• Vertical: Enable this feature to allow Producer to output your source in vertical (portrait) mode.
• Output buffer: Enabling the Output Buffer allows a time buffer (up to 300 seconds) to be set between what is viewed in the Live Output Program and the actual video being encoded for output. (ISSP/RTMP/Social media output is supported).
  This feature allows the operator to censor the live source for any issues in the program (such as profanity). If an issue occurs, you have time to react and can switch to a replacement video/image.
• Follower mode: Enable this feature to define programs following the main program. Use the Configure link to define which sources follow the main program. Choosing this feature means this production is the main production. It can not be added as a follower production for any other main program.
• Source delay control: Enable this feature to set a delay in ms for a producer source.
• Input Source Recording: Enable this feature to select which source you want to be recorded. You can find the recordings in “Cloud Record”->”Remote Recording.”
• PGM Recording: Enable this feature to allow recording functionality.
• Replay App: Enable this feature to allow replay functionality. It is suggested that it be used with productions running in progressive scan type. Enabling the Replay App feature will force the recording of live sources in high and low resolution.
• Review App: The Review App is not a standard feature and must be enabled by TVU Support before it can be used. Contact support@tvunetworks.com for more information about the Review App and testing this feature.

Note: The region is related to your IP address and is preset.

7. Hover the mouse over the preview and click Start to start your program in TVU Producer.

8. To change a program setting, click the three dots “…” at the top right of the program window and click Settings. Make your changes and click Save.

9. Click the three dots “…” at the top right of the program window to view and select various program functions:

• Select Rename to change your program name.
• Select Add Collaborators to enable the Basic Collaboration feature. This feature allows the user to produce a live show by collaborating with production team members.
• Select Setting to reopen the Settings window and change your program settings.
• Select Monitor to open the Monitoring and Diagnostics feature dashboard.
• Select Delete to remove your program from Workbench.
• Select Duplicate to duplicate a program.
• Select Offline setup to set up your programming in offline mode.

Using the Basic Collaboration feature

The Basic Collaboration feature allows the TVU Producer user to create a live show and share the live show with the production team members. This feature allows for a collaborative effort between production team members to produce and publish a live show.

Note: The collaborator must have an active Producer account to participate.

To use the Basic Collaboration feature, create a program in the Workbench and complete the following steps:

1. Hover your mouse over the program, and click the three dots “…’ in the program window.
2. Select Add Collaborators from the Program Settings menu.

The Add Collaborators pop-up window displays.

3. Enter your collaborator’s producer account email address in the Email field and click Send.
4. The Collaborators are displayed in the Add Collaborators pop-up window.

5. The program owner can now choose the functions the collaborator is entitled to control by clicking the three-dot “…” icon and selecting Edit to open the User entitlements window.

6. The program owner chooses the functions the collaborator can control in the User entitlements window and clicks Save.

7. The collaborator can now open a browser window and log in to TVU Producer. The shared program and any previously created programs are displayed on the Workbench screen.
8. The Producer user and collaborator are now ready to run the same program or live show.

Note: When a new program is shared with the collaborator by the primary Producer user, the collaborator does not have the option to share the program with other users. The primary Producer user controls that functionality.

9. You can filter the displayed productions from the drop-down menu. The default is All.
10. The Collaborator icon turns green when you click the checkbox of each program you want to share.

11. In the User entitlement window, enter the added collaborators’ email address(es), select the functions you want them to control, and click Save.

Starting a live transmission

To start the TVU Producer instance to take your program live, complete the following steps:

1. Hover your mouse over a program you want to take live in the Workbench and click Start.

2. The Initiating steps to launch the TVU Producer process begin.

3. Continue with “TVU Producer User Interface overview.”
4. To stop the program, go to “Stopping a live transmission.”

Note: Programs that are started display “Running” under the program name in the Workbench tab.

Stopping a live transmission

To stop your program’s live transmission, complete the following steps:

1. Click the top left Home icon in the Producer interface to return to Workbench.

2. Hover your mouse over the program you want to stop and click the power button icon.

3. The “End the program” pop-up displays. Click Shut down.

In the Workbench, the stopping program indicator displays.

Interface overview

This section describes the essential components of the TVU Producer user interface.

TVU Producer User Interface overview

The Producer user interface displays the following functions and controls (reference number callouts as shown above):

(A) – Output: The Output feature allows users to output the newly produced live stream to desired destinations. These destinations could be a custom CDN or a Social Media destination such as YouTube, Facebook, or others.

Users can click +Add at the bottom of the Output to Destinations panel to select a destination and import social media accounts, CDN, or Grid into their output.

These options enable users to authenticate their credentials to access desired social media destinations.

Notes:
1. For more information reference “Using the output feature.”
2. For more information about adding Sources, refer to “Adding sources to your production.”

(B) – Record tab: The Record feature allows users to create named clips with manual Mark in and Mark out points. If desired, these clips are saved to your cloud recordings folder with a new name in addition to recording the full program. Clip processing may take a few minutes to complete.

(C) – Overlay tab: The Overlay feature allows users to add customized graphic and text overlays to your live video. These include native overlays such as logos and text by selecting the Native or Logo tabs. In addition, Producer features real-time overlays and data visualizations such as animations and transitions by integrating Singular.live sources from the Singular tab. To access assets for this feature, click Overlay and select the Native, Logo, Singular, Flowics, NDI, or URL tab, enable the slider and click Add.

For more information reference “Adding social media accounts.”

(D) – Audio mixer tab: AFV is enabled by default. When AFV All is enabled, the audio follows the video when cut.

For more information reference “Audio control.”

When AFV is disabled, the audio selection menu displays. The operator can select one audio source channel from the menu.

(E) – Intercom tab: The Intercom feature is now replaced with TVU Partyline, a new collaboration tool that works with Producer. The Partyline tool is used by TVU One and TVU Anywhere users to communicate with the Technical Producer in the studio. However, the Intercom feature is still available for legacy devices. The Intercom feature allows a producer to communicate with a cameraman using TVU Anywhere or a TVU One transmitter.

Captions tab: When this feature is enabled, the Caption tab displays. The tab displays “ON” when in use. The Captioning feature provides the capability to deliver both live and closed captions into the program output of TVU Producer.

(F) – SCTE: The SCTE 35-based dynamic ad insertion feature allows users to manually insert SCTE slice points or triggers in Producer to signal an ad insertion in the transport stream. SCTE pass-through and pre-roll replacement in pass-through are also supported.

(G) – Monitor tab: The Monitor tab opens the Monitoring and Diagnostics dashboard. The Monitoring and Diagnostics feature dashboard displays the key parameters to indicate your IP feed health coming to all Input sources and the health of the outgoing live stream going into each destination.

(H) – PTZ Control tab: The PTZ camera control feature is integrated into the TVU Producer user interface software to provide users a way of controlling PTZ cameras supporting VISCA protocol through a VLAN tunnel connection between TVU Devices in the field with TVU Producer. The Router feature is required on the TVU device.

(I) – Clip Player tab: The clip player tab opens the clip playlist panel. Here, users can upload and view recorded clips using the breakout clip player viewer from a local drive or from the Cloud drive to use as source files in Producer. In addition, the clip player supports audio files. Copy the “Breakout Clip player” link and paste it into a new tab to view local clips.

(J) – Buffer tab: The Buffer tab allows users to set the output reaction time in the buffer settings panel to upload and configure a secondary replacement video if the primary video requires censoring.

For more information reference “Output Buffer feature.”

(K) – Preview: In the green-outlined preview window at the top left, the operator can preview a selected source before going live.

For more information about starting a Producer program reference “Starting a live transmission.”

(L) – Clear Overlay: Click the Clear Overlay button to clear all overlays from the Preview window.

(M) – Remove Overlay: Click the Remove Overlay button to remove all overlays from the Program window.

(N) – Program: The Program window is the Live screen everyone can view. It is the top right Live screen outlined in red.

For more information about starting a Producer program reference “Starting a live transmission.”

(O) – Time remaining indicator: Your session timer is located next to the User Management drop-down menu, which displays the time remaining in your session. When you mouse over the time remaining, the expiration date for your session displays.

For more information about the timer in the top navigation reference “Time remaining indicator.”

Note: To stop your session timer, click the Power button in the top-right navigation to shut down the program.

(P) – Auto Failover tab: Click the Auto Failover tab to set up a primary video in slot one and a secondary video as a backup in slot two. Configure the time for failover in seconds.

(Q) – Replay App: The Replay App tab opens the Replay panel. The Replay panel allows a user to authenticate their Producer log in by scanning a QR code with the Replay App or copying the URL and entering it into a new browser window. This feature enables users to create playlists within TVU Replay and bring them into the dedicated thumbnail preview within TVU Producer as clips instantly and ready to be produced.

For more information reference “Replay operations.”

(R) – Overlay Cut button: Click the Overlay Cut button (F6) to cut an overlay from the Preview window to the Program window.

For more information about starting a Producer program reference “Starting a live transmission.”

(S) – Video Cut button: Click the Video Cut button to cut video from the Preview window to the Program window. To cut the overlay and video together, click the link icon.

For more information about starting a Producer program reference “Starting a live transmission.”

(T) – Purchase button: The Purchase button lets users securely purchase Producer online using PayPal. Click the Purchase button to display TVU Producer and TVU One products and review the latest pricing.

To purchase a TVU Producer TVU Oneage, go to “Advanced Audio Mixer” for more information.

(U) – Power button: Clicking the Power button stops your session timer and prompts you to Shut down the program.

(V) – User management menu: The Producer User management menu contains Language, Shortcut list, and Sign Out selections.

• Language selection: To translate the Producer interface into English or Chinese, click the User management drop-down menu and select English or Chinese.
• Shortcut List: Select Shortcut List to open the keyboard shortcut panel.
• Sign Out: Select Sign Out to return to the Workbench. Click the power button to stop the running program, then click the User management drop-down menu. Select Sign Out to end your session.

For more information about the timer in the top navigation reference “Time remaining indicator.”

(W) – Source windows: A green border around the source window indicates that the video is in the Preview mode. A red border means that the video is Live in the Program window. Click a source window once to cut it into the Preview window.

For more information reference “Starting a live transmission.”

(X) – Audio indicator bars: The Audio indicator bars are located to the right of the Program and to the left of the Preview windows. Audio levels for both windows can be monitored visually from the Producer user interface.

Management Center and Cloud Recording access

If you are in Producer, click the Home icon in the top left panel to return to the Workbench tab. There are two more tab selections in the top-left panel. Click the appropriate tab to access the Management Center and Cloud Record pages.

Management Center tab

The Management Center menu provides access to Usage details, Settings, and the keyboard Shortcuts configuration page.

Usage: Select Usage to view your consumed and reloaded hour usage.

Settings: Select Settings to:

• Enable email notifications.
• Enable Auto Shutdown to automatically shut down your production when you are away from producing more than 30 minutes without streaming.

Shortcuts: Select Shortcuts to configure keyboard shortcuts, select, and use them in your Producer program.

Cloud Record tab

Accessing Recorded files: On the Workbench page, click the Cloud Record tab in the top panel. The TVU Recording Service page opens in a new tab. Select Remote Recorded Files or Recorded files from the left panel to view a list of recorded files. Mouse over the file and click the green Download button to save the file to your local drive.

Input Source Recording feature

The Cloud Record tab in the Workbench top navigation contains the Recorded file and Remote Recorded file lists:

• The recorded file list contains locally recorded files.
• The Remote Recorded file list contains files from the Remote Recording service. These files can be marked, clipped, and saved as a new input source .json file, which outputs from Producer as an HLS stream.

To enable the Remote Recorded file editing feature:

Open the program Setting menu in Workbench and click the checkbox to enable Input Source Recording to select your sources.

To choose the input source recording in producer:

1. Click +Add Source and select Recording Service.
2. Select a recording and an input source .json file to take live.

3. Click the Add to Source button.

The recordings automatically start with a live source that is in production. You can access the live recording, add markers, and save it as a new clip while still live:

4. Click the Cloud Record tab in Workbench.
5. Click Remote Record Files in the left panel.
6. Click a json file, then click the Clipping button in the Action column.

4. The Clipping iFrame displays. Set the Mark in and Mark out points and click the Clip button.

Recorded files: Click Recorded files from the user management menu to view a list of recorded files. Mouse over the file and click the green Download button to save the file to your local drive.

In the event that the user management menu does not include the Recorded files selection, click the back button in the top left of the screen to return to Workbench. Click the Cloud Record tab in the top navigation to access the Recorded file and Remote Recorded files menus.

7. To change your file Export settings, click the Settings gear and +Add.

8. Enter a Profile name, and choose a Format. Click Save when finished.

9. Enter a Clip name. Choose the Upload or Download icon.
10. The success message is displayed. The new clip is displayed in the Remote Records Files list.

Base operation

This section provides step-by-step instructions on using TVU Producer features and functions.

Note: How to videos related to this Quick Start guide are available in the Product tips section. Expand the Support menu in the www.tvunetworks.com main navigation menu.

Adding sources to your production

By default, TVU Producer supports six input stream sources: four live sources, one IP video, and one local video source. The option to customize a video source and add a Replay source is also included.

When the advanced configuration feature is enabled, TVU Producer supports up to eleven sources: eight live and three additional sources. This feature may come with an additional cost and is enabled for subscribers who opt for this feature.

Source windows below the Preview and Program windows display as a black box when a source is absent.

To add a source to your production, complete the following steps:

1. Click the Plus + Add Source icon in the source window.

When you click + Add source, the source selection window opens. You can add several source types to your production.

Note: For information about adding a specific source selection type, continue to “Source selection types.”

2. Select one of the source types in the left panel.
3. Select an available source and click the green Add to source button.
4. When you select a source type, a list of sources displays in the right panel. Click to highlight and choose the desired source.

Your source selection is displayed in the source panel.

5. To remove a source from the source panel, click the three-dot ‘…‘ icon in the source panel and select Remove.

Source selection types

This section describes the following source selection types you can add to your TVU Producer production from the source window panel.

The source, preview, and program windows feature a headset icon in the top left corner of each window that allows a user to turn monitoring on and off.

TIP: Product tip videos are available for adding source types to your Producer production.

• EXT IP source
• TVU Anywhere
• TVU One
• TVU RPS One
• TVU Grid
• TVU Transceiver
• YouTube
• RTMP Push
• HTML
• TVU Partyline
• Zixi Pull
• RTP-FEC
• SRT
• NDI
• Recording Service

TVU One source selection

To select a TVU One source, complete the following steps:

1. Click + Add source in the source window.

The ‘Add TVU One source’ window opens.

2. Click TVU One in the left navigation menu.
3. Select a source from the ‘Add TVU One source’ list and click the Add to source button.

The selected source is displayed in the source window.

4. After you add a source, click the source window to move it into the preview window.

5. To add more sources, repeat the process.

TVU Anywhere source selection

There are two methods to add a TVU Anywhere source:

• Click and scan the QR code on the source preview window.
• Click +Add Source on the source window.

To select a TVU Anywhere source using the +Add Source method, complete the following steps:

1. Click + Add Source in the source window.
2. Select Anywhere in the left panel.
3. Scan the QR code in the source window or click the Copy link.

4. To use the TVU Anywhere app, open your TVU Anywhere app and click the Scan icon.

The Scan screen displays.

5. Place the app over the Token code, centering it over the green frame. Then, wait a few seconds to auto-scan or press the Scan icon to capture the Token code.
6. Tap the Gear and About icons in the function bar to confirm the pairing.

7. Locate and select your source from the ‘Add Anywhere Source’ list, or scan the QR code with your TVU Anywhere app and click the Add to source button.

8. Click + Add Source in the source window.

The source selection dialog window opens.

9. Click Anywhere in the left navigation menu.
10. Select a source from the ‘Add Anywhere Source’ list, scan the QR code with your TVU Anywhere app, and click the Add to source button.

The selected source is displayed in the source window.

11. After you add a source, click the source window to move it into the preview window.

12. To add more sources, repeat the process.

TVU Grid source selection

To select a Grid source, complete the following steps:

1. Click + Add source in the source window.

The ‘Add Grid source’ window opens.

2. Click Grid in the left navigation menu.
3. Select a source from the ‘Add Grid source’ list and click the Add to source button. To add a new Grid source, click the +Add button and select a new Grid source from the list.

The selected source displays in the source window.

4. After you add a source, click the source window to move it into the preview window.

5. To add more sources, repeat the process.

EXT IP source selection

EXT IP sources are output to social media accounts, such as an IP stream from a standard internet source using the https, rtsp, issp, or other formats.

To select and output a source to a social media account, complete the following steps:

1. Click +Add source or QR code in the Add Source window.

The source selection dialog window opens.

2. Click EXT IP source in the left navigation menu.
3. To add a new Generic EXT source, click the +Add button. Type in a description and an IP address or URL of the stream, and click Save.
4. To add a YouTube or Generic EXT stream, click the dropdown menu in the URL field and select YouTube or Generic EXT. Then, enter the URL or IP address of the stream and click Save.

5. Select your new source in the Add EXT IP Source list and click the green Add to source button.

The selected source displays in the source window.

6. After you add a source, click the source window to move it into the preview window.

7. To add more sources, repeat the process.

Adding a Clip Player source

To select a local video source, complete the following steps:

1. Click + Add clip player in the (5) source window.

The Clip player file panel opens.

2. To add a local clip, click the +Add button and select From computer or From Cloud Drive.

3. To upload a local clip, browse and select a file and click Open. Your clip is displayed in the clip panel. If you select a file from your cloud drive, select the file and click the Add button. Your video upload progress displays in the clip panel.

4. Click on a source from the clip panel. The clip is displayed in the source window.
5. Using the control bar in the panel, you can choose how you want your clip to play. Then, click the source window to move the clip into the preview window.
6. To edit your media using the mark-in and mark-out controls, hover over the image and click the Edit icon. To preview your edits, click the Play icon, then click Save to save your edits.

7. Click the source window to move the local clip into the preview window.
8. To add more local clip sources to the clip panel list, click the +Add button. A local file window opens. Select a local clip and click Open.

Breakout Clip Player feature

When you use the Breakout Clip Player, you can arrange and activate a list of local clips as a single source in Producer. In addition, the TVU Clip Player tab includes the Edit Media panel to perform Advanced local video edits.

To use the Breakout Clip Player feature, complete the following steps:

1. Add a list of local videos to the Local video file list. To add a custom video, click +add and select From computer or From Cloud Drive. Select a local file and click Open. If you select a file from your cloud drive, select the file and click the Add button.
2. At the bottom of the Breakout clip player file list panel, click Copy below Breakout Clip Player.

3. Open a browser window, past the URL in the address bar, and press Enter. The TVU Local clips tab opens.
4. To add an additional video, click +add local clip button and select Custom Upload. If you select From TVUDrive, you will access your TVU Cloud storage assets.

5. In the browser window, select a desired video and click Open.

Note: During this process, the screen stays blank until the video uploads.

6. The Clip Player tab allows you to edit the file name and add mark-in and mark-out points to a media file. To perform advanced local media edits, hover your mouse over the top of the clip and click the Edit icon.

The Edit media panel opens on the left side of the window.

7. Use the Mark in and Mark out controls to edit your media. To preview your edits, click the Play icon, then click Save to save your edits.
8. To play out your local file selections, you can select and drag a clip into a desired order to rearrange the clips.
9. Click the settings icon at the top-right of the source window to open the Autoplay, Cut PGM to PVW, Play from the mark-in, and Return to the mark-in slider controls for a selected source.

Note: Autoplay is ON by default. Disabling autoplay will stop the program from playing.

• Autoplay – Enabling this setting plays the video from the mark-in point when selected as a source and taken to PGM.
• Cut PGM to PVW – Enabling this setting automatically cuts the preview to PGM when the video has ended. (Loop mode must not be selected).
• Play from the mark-in – Enabling this setting plays the clip from the mark-in when taken to PGM. To mark-in and mark/out files, hover your mouse over the file thumbnail and click Edit.
• Return to the mark-in – Enabling this setting automatically returns to the mark-in of the last played clip when the video has ended. (Loop mode must not be selected).

10. Click a source thumbnail to select it and activate it as the local source in Producer.

Add IP video

To select an IP video source, complete the following steps:

1. Click the + Add IP video source window.

The ‘Add EXT IP Source’ window opens.

2. Select a source from the list and click the Add to source button.

3. To add a source to the EXT IP Source window, click the green +Add button.
4. The EXT IP Source window opens. In the Name field, enter the source’s name and, in the URL field, the URL. Then, click Save.