TVU NETWORKS PRIVACY NOTICE
TVU Networks Corporation, and its subsidiaries and affiliated companies (collectively, the “Company”,“We”, or “Us”) strives to properly address applicable data protection requirements.
This TVU Networks Privacy Notice (“Notice”) provides the individuals who receive our services, including but not limited to, video streaming equipment and technology with certain important information about how the Company handles their Personal Data. TVU Networks Corporationis the primary data controller for processing of Personal Data.
TYPES OF DATA PROCESSED
Personal Data processed includes the following types of data:
- Email Address,
- Telephone Number (landline and mobile),
- Nationality, and
- Business title.
PURPOSE OF DATA PROCESSING, LEGAL BASES,AND DISCLOSURES OF PERSONAL DATA
The Company will use and otherwise process Personal Data:
- of customers for notification of technical product and service updates;
- of website registration visitors for responding to sales or rental equipment or service inquiries;
- of email registrations for marketing promotional information;
- of scanned badge registrations from trade shows and conferences for marketing promotional information.
Company’s legal basis to process Personal Data includes processing that is (1) necessary for the Company’s legitimate interests, including those described above, to carry out marketing promotional efforts or to provide customers with requested technical and service updates or (2) based on the consent by the customers which may subsequently be withdrawn at any time by contacting us at the address listed below in the “Contact Information” section without affecting the lawfulness of processing based on consent before its withdrawal.
Customers are required, as a necessity to enter into a contract, to provide us with Personal Data for processing as described above. If Customers do not provide us with Personal Data, we will not be able to notify the customer of technical product and service updates. As necessary in connection with these purposes, authorized third-party vendors such as CRM and marketing automation providers and limited members of the sales and marketing departments and executive management may access and otherwise process Personal Data in connection with their job responsibilities or contractual obligations. Some of these personnel and third-party vendors are located outside of the EEA, including in countries that may not provide the same level of data protection as the home country of our customers. The Company takes appropriate steps to ensure that such personnel and third-party vendors are bound to duties of confidentiality and the Company implements measures such as standard data protection contractual clauses to ensure that any transferred Personal Data, remains protected and secure. A copy of these clauses can be obtained by contacting us at the address listed below in the “Contact Information” section.
AUTOMATED DECISION MAKING
We use automated decision-making technologies to support our data processing activities. Our automated decision-making capabilities include logic that routes an inquiry through a specific assignment process for reply, identifies if a communication such as an email has been opened and/or other actions designed to assist with ongoing marketing efforts. By using this logic, it helps us determine and provide appropriate information or offers. This means for our Customers that they may receive targeted marketing offers.
RETENTION OF PERSONAL DATA
Personal Data will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
DATA SECURITY AND DATA INTEGRITY
The Company maintains reasonable security measures to safeguard Personal Data from loss, interference, misuse, unauthorized access, disclosure, alteration, or destruction. The Company also maintains reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete and current.
Customers are entitled, in accordance with applicable law, to object to or request restriction of processing of their Personal Data, and to request access to, rectification, erasure and portability of their own Personal Data. Requests should be submitted in writing to the address listed below in the “Contact Information” section.
If a customer is aware of changes or inaccuracies in his or her Personal Data, he/she should inform us of such changes so that the Personal Data may be updated or corrected.
Customer may lodge a complaint with a supervisory authority if they consider that Company’s processing of their Personal Data infringes applicable law.
DISCLOSURES REQUIRED OR PERMITTED BY LAW
Regardless of any other provisions in this Notice, the Company may disclose or otherwise process Personal Data in the context of any sale or transaction involving all or a portion of the business, or as may be required or permitted by law, or required for the purposes of any regulatory audit to which the Company may be subject from time to time.
Customers can raise any issues regarding the processing of their Personal Data by contacting: TVU Marketing at firstname.lastname@example.org.